It worked!!! 7. Macbook. Rule Out Airplane Mode 4. did it work fine before? Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. You should also check to see if the LinkZone is getting sufficient power. Do any other devices on your network have issues? You'll need it to login again. growageless, Yes but its not the date and time . You can try clearing the system cache on your guest phone and see if your issue is fixed. Options. All of the downloads are safe from the vendor's official website. Step 2.You will see your current APN. While this is very basic, you must make sure that your host device is properly connected to the Internet. Went to the sprint store and got a new sim and that fixed it. However, you can choose to go the static route and allocate a static IP to your phone. WebAnswer (1 of 2): I think this can help you out: Mobile Hotspots or WiFi not Visible in PC Windows 10 [Solved] Where is the problem PC or Phone? Select your wireless connection, then choose Connect. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. Make Sure Wi-Fi Settings are Compatible With Your Device. Not having internet access is tough, especially in an increasingly connected world. Check if your Internet Service Provider (ISP) is down. WebiPhone. I have an Alcatel 5059 with a $35 prepaid plan. https://www.pcmag.com/reviews/alcatel-linkzone-t-mobile. Select WIFI from the Settings menu. Consider Distance and Interference; Change Channel. If you're looking for the ultimate in hotspot performance, Verizon's Jetpack MiFi 6620L has a color touch screen, better battery life, better RF performance, and external antenna ports. Rule Out Airplane Mode 4. Mobile hotspots solve this problem. Various Android OS issues and problems can be fixed easily. With a OnePlus 8 Pro phone locked to 4G-only mode in the same location at the same time, I was getting 59Mbps. In order to get your Alcatel Hotspot working, follow these steps: 1. The following is how you do that on your guests phone. If you're streaming or doing other high data-use activities on your devices, it can be difficult to do so with slower data speeds. Posted: Feb 19, 2021. First, reset network settings on iPhone: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. You can lower the risk of high network traffic cost over the data plan via volume alert function. WebHow do I do a factory reset on the Alcatel Linkzone? All rights reserved. $90.00 at T-Mobile. Step 2.Once you are inside recovery, select the option that says Wipe cache partition. The hotspot has USB-C and USB-A ports. We prefer hotspots that also support 5Ghz, like the Jetpack MiFi 6620L on Verizon. As far as range, we got about 100 feet from the hotspot before seeing serious performance degradation. The issue with WiFi hotspots is that you have to be near one. Yoyo Eckmeyer Access Your Account: Use your account information sent to your email to sign in and set up your account. But that's what T-Mobile is doing with hotspots. While the "Uncarrier" offers terrific service plans for phones, it has neglected mobile hotspots and modems. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Graphics. But, before we do we're going to need some information from you. Mar 22, 2019 by To test the signal strength, you can use a Wi-Fi diagnostics tool to check the strength of your connection. You can check the name of the shared network, ie. The quickest fix is to restart one or both. Start by visiting the, Your Privacy The softwarewillmatch the PDA code of your Samsung Device Automatically> Then click Download Now to download the firmware (If there is no matching PAD code, you need to put your device into recovery mode and get PDA code). If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. MSRP $90.00. Basically, what you need to do is disable the password for your hotspot. Step 2.Tap Advanced options, change DHCPto Staticfrom IP settings, enter a custom IP like 192.168.1.20in the IP addressfield, and tap Save. Why are my attachments locked on Cold War. Reset app preferences from Settings System Reset options Reset app preferences. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. Improve Your Mobile Signal Strength 6. Step 2.Tap Securityand select Nonefrom the options available on your screen. The airplane mode on your phone disconnects you from all of the networks that you are connected to. This newsletter may contain advertising, deals, or affiliate links. If you have found yourself in that situation, you have come to the right place. Step 1: Launch Settings and select Network & Internet. Step 2: Select Hotspot & tethering. Step 3: Select Wi-Fi Hotspot. If so, you may find that you are only able to access the Internet at slower speeds. raquellujan191, Ester Garza Make sure that you are entering the information correctly. AT&T and Verizon both charge $130 for 20GB on their monthly plans. Use your account information sent to your email to sign in and set up your account. If you are not sure how to go about doing that, the following will help you. Now that you know how to use em, go take advantage of them! It eliminates the need to manually enter a network name and password. First, you should check to see if the Wi-Fi or cellular signal strength is weak. If you agree, why not thank TurboSri. Here, we describe some of the possible ways to fix it when the mobile hotspot is not working on your device. At the end of your next 30 days, you might want to up your data plan to 8 gigs. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. It is also possible that the router or modem may be having a problem. did it work fine before? The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. Senior writer of the iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android-related issues. Your total will be $10 after $49.99 discount (applied automatically). Alcatel Linkzone 2 will not work. If you do have not already the right solution, it is a good idea to turn your phone off and then turn it back on to see if that fixes the hotspot issue on your phone. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. For business use, a hotspot line can be billed separately, which many businesses require. Your subscription has been confirmed. Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. I have successfully connected a Windows 10 laptop and an Android tablet thru my phone for at least 12 months. the is a network outage or some maintenance work done by the carrier. Support staff ("helper") and the user ("sharer") can start Quick Assist in any of a few ways: Type Quick Assist in the Windows search and press ENTER. Repair guides for Android cell phones manufactured by ALCATEL. Step 1.On your phone, head to Settings > Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. Learn MoreHow to Recover Data from a Broken Samsung >. 4. 2. All the system issues are fixedand your Android device will be restarted. It's comparable with the modem in an old Nexus 5, or another leading smartphone from that period. The Alcatel Linkzone is small, portable, and affordable. WebOn the other device, open that device's list of Wi-Fi options. Slickdeals, LLC. Step 2.Tap Airplane modeand wait for the mode to be activated. Once DroidKit detected your device, click the Start button to continue. Make sure the Wi-Fi of the device you're trying to connect to is working. Essentially, they allow your smartphone to work as a router. Step 1.Launch the Settingsapp, scroll all the way down, and tap System. Oddly, you have to set it to 2.4GHz 802.11n or 5GHz 802.11acyou can't have both. device name: Go to Settings > Personal Hotspot. Enter your phone's hotspot password. Check That You Have Mobile Data 3. Alcatel Linkzone 2 Connected But No Internet: Solutions 1. Try a Different Router. Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. Go to the Windows start menu and type cmd to open Command Prompt and run it with admin rights. Imagine your mobile carrier only offered low-end smartphones. Social media. If these steps do not fix the issue, then it is best to contact your internet service provider for further support. It probably picks the single band with 20MHz and sticks to it. The Linkzone's limited feature set is particularly annoying because T-Mobile has the best hotspot plans for heavy data users. The USB-C ports can be used to connect the LinkZone to a PC as a USB modem; the USB-A port is for charging additional devices off of the hotspot's removable 4,400mAh battery. https://www.pcmag.com/reviews/alcatel-linkzone-2, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our Alcatel Linkzone (T-Mobile) Review, Read Our Nighthawk LTE Mobile Hotspot Router (AT&T) Review, Read Our Verizon Jetpack MiFi 8800L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. It has nothing to do with Internet Provider service.. Go into settings and change the Date/Time to 24 hour format.. and Violaaaaaa!!! I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV Thanks for bringing this to our attention. 2023 AT&T Intellectual Property. Have you checked your usage and made sure that it hasn't been all used? Your subscription has been confirmed. You may unsubscribe from the newsletters at any time. You can also tap the +(plus) icon to add a new APN. With no external display, the device is configured entirely from a web interface. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. 2G uses less power than LTE does. The above band works on almost all the WiFi compatible devices out there, and your connected device should now be able to access the Internet through your hotspot. Touch and hold Hotspot . Check That You Have Mobile Data 3. Its pretty self-explanatory from there. thanks again for your support. It could be due to a device or port being malfunctioning, the driver type having changed, or interference from other devices. New customers only. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! Both T-Mobile and AT&T have wider LTE coverage than Sprint/Boost does. iPad. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. One of the frustrating situations with an Android device is when you connect a device to an Android hotspot but the device cannot access the Internet. If the above steps do not solve the problem, you may need to reset the LinkZone. Now my devices connect to the hotspot but have NO INTERNET ACCESS. So the company's hotspots aren't sufficient for primary home internet access, as Comcast says the median usage(Opens in a new window) in American homes is 220GB per month. Make sure airplane mode isn't enabled on your mobile device. Methods to solve the WiFi Connected But No Internet across your entire network. Go to Network Connections and right click on the virtual adapter> Properties> Internet Protocol version 4 (TCP / IPv4)> Properties. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? Optimum Mobiles WiFi hotspots dont cover the entirety of the Optimum Mobile network. In 4G-only mode, they connect to 15MHz of band 71; 20MHz of band 4; and 10MHz of band 2. WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. Additionally, make sure that you have entered the correct network information and that the network configuration is correct. Try a Different Frequency Band. It is also possible that you have subscribed to a plan with insufficient high-speed data for your usage. The Device Manager dialog box will open. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. To fix this, you can change the current band for your hotspot, and the following is how you do that. Once finished,it will automatically start repairing your Android system.After completing the repair process, you will get the system fixed successfully page below. This will establish a connection between your computer and the This guide lists the possible ways to get around this issue and to enable devices on your hotspot to access the Internet. Downloadthe latest version of DroidKit on your computer > Launch DroidKit > Connect your Android device andtap on System Fix mode. And, thanks to mobile hotspots, youve probably got one in your pocket right now. The LinkZone showed uplink speeds from 20 to 30Mbps, while the OnePlus showed uplink speeds more on the 30Mbps side of that range. Outdoors, where signals were strong, the Linkzone did very welloften, better than the Moto Z. Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by This sometimes helps fix many issues related to hotspots and it is worth giving a try. These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. 03, 2023, WiFi connected but no internet access Android. If you need internet access but theres not a coffee shop around, youre out of luck. In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. But the Linkzone's performance became frustrating indoors, where walls blocked and reflected signals. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". There's a power button and a WPS connection button on the back. Most hotspots assign dynamic IP addresses to the devices that connected. Thanks Ester, the 24 hour format was off. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? For instance, here at my home in New York City, 5G Samsung and OnePlus phones connect to 10MHz of band 2; 20MHz of band 66; and 10MHz of 5G band n71. On the Web portal, you can see better details on signal strength, data usage, and battery remaining. If you agree, why not thank FeistyTerrier1195, Our community has rated this post as helpful. The LinkZone 2 uses a Qualcomm MDM9207 chipset, the company's absolute lowest-end 4G product that supports only LTE Category 4. You will learn what to do when you can connect to the hotspot but you cannot access the Internet. It's just frustrating that this is essentially T-Mobile's only choice. Alternately, we can also use Windows Update to update all our drivers at once. New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 $59.99 + Free Shipping aepro | Staff Expert +91 104,462 Views 243 Comments Update: This popular is still available. If the band that your hotspot uses is not compatible with your connected device, that can cause that device not to connect to the Internet. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. You should check to see if your subscription is still active, and if you have exceeded the allocated high-speed data allotment. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. Sprint, for instance, only gives you 500MB on a one-week prepaid pass. This will reset the device and hopefully restore access to the Internet. My options are to get internet from an outside source or increase my data usage on the Alcatel. Step 3.Turn on both Use network-provided timeand Use network-provided time zoneoptions. WiFi hotspots arent complicated. Troubleshoot Your Mobile Devices Internet Connection 7. Troubleshoot Your Mobile Devices Internet Connection 7. Troubleshoot your device How Tos Apps & Accessories Battery, Memory, & Storage Connections & Network Device Specific Support Tap the option that says AP Band and change the band to 2.4 GHz Band. Check coverage with yourzip codeto see if you have access. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. If youve ever been in this situation, you know it can feel absolutely miserable. Many times a device will connect to a different Wi-Fi network, such as a public one, if its nearby. Try using the app again to see if it connects to the internet. You can check and verify APN settings on your phone as follows. Anything under 128, including zero is expected and acceptable. Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. $10 for 1 gig or $20 for 3 gigs. But it lacks many features we've come to expect. Help me someone with advice other than run the troubleshooter or check if my settings are on, etc. The Unite has similar RF performance to the Linkzone, but a big color screen that shows data usage and settings. (The LinkZone 2 showed 21Mbps on 5GHz Wi-Fi, where the OnePlus phone's transmitter wasn't strong enough to make the 5GHz network reach the distance.). Not everything can be done on a phone, so its nice to have internet access on your laptop whenever possible. Confirm that the WIFI button is enabled and has the blue indicator onIf it is on and your phone does not connect automatically to the LinkZone 2 hotspot: Go to Settings on your phone. This hotspot can't access any of that. Repeated tech support calls, network setting resets, and factory phone resets do not fix this. Make sure your phone's internet connection is working. You can manage and monitor the Linkzone using a Web-based interface, as with most hotspots. Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics. Order online, get free installation. But many T-Mobile plans include some hotspot use, and since the Linkzone uses an older modem chipset, you'll get better indoor performance on a recent flagship smartphone than you will with this hotspot. Blair Par. If you purchase something through a post on our site, Slickdeals may get a small share of the sale. You can connect 15 devices at once, on 802.11g or n. But the Linkzone only works at 2.4GHz, which can degrade speeds in crowded areas. Check the Network status on Mac: System Preferences > Network > Select iPhone USB. The Best Smart Home Security Systems to Protect Your Home, Stay Connected with Optimum Mobile Hotspots. Launch your internet browser and enter your routers IP Address in the address bar (this is usually 192.168.1.1). Battery life on the 4,400mAh cell, on the other hand, was terrific, at 16 hours, 55 minutes of streaming. Better yet, theyre incredibly easy to use. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. Explore ourFrequently Asked Questionspage orcontact usfor answers. No need to root your Android device and no technical skills required. aepro | Staff posted this deal. Order Your Alcatel Linkzone 2: Save when you bundle with 1-month of 2GB 5G/4G Data. To fix this, you can change the current band for your hotspot, and the following is how you do that. For Windows 11 users, from the Start menu, select All Apps, and Theyre almost always routers, just like the one you have in your home. Click Connect. Some other possible explanations include possible interference from other wireless devices, a weak or unstable signal, or that your device may need to be updated with the latest software version. Under "Security," tap None. Additionally, WPS also allows you to connect to the network with a PIN (Personal Identification Number). This on purpose by AT&T blocking tethering or a glitch some where? The Alcatel Linkzone is the only hotspot available for T-Mobile. Your host device uses your phones APN (Access Point Name) settings to connect to the Internet. In a richer lineup, it would be a good low-end choice for people who can't afford or don't need more. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. If you're experiencing this issue with your laptop, are you able to connect any other devices to your cell phone's mobile hotspot and successfully use the internet connection? Alcatel advertises six hours of battery life. Make sure you have the paper with the admin password that came with your modem. 0 seconds of 1 minute, 13 secondsVolume 0%. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. We hate to hear that you're not able to use your mobile hotspot of 1 gig. Ensure it is the correct one. At a distance of 30 feet, plus a thick wall, the LinkZone 2 only showed 2.79Mbps on a 2.4GHz network. (You can change the device name from Settings > General > About > Name.). Until and unless you know how the issue has occurred, it can take even hours to try and fix the issue. I have a ton of DATA built up and not able to use it o_O It's not just one phone, I ordered a different manufactured phone and even switched SIM card in hopes I can get my internet sharing back form Laptop to Phone. 4. All trademarks and service marks are the property of their respective owners. This corrupted DNS cache prevents you from connecting to the Internet because there is a mismatch in the IP address. The microSD slot lets you use an SD card as a shared drive, but it was extremely slow in testing, so we don't recommend it. If you've already reset the device, you will want to reach out to care and ask them to "cancel the location" on your Linkzone line. Link App is the official app for managing ALCATEL ONETOUCH portable wireless routers, with which you can extend your Sim Card based single WIFI entry to a fairly stable WIFI hot-spot. If it is not, tap the APN to change its settings. Choices. Keep an eye on your inbox! Make sure the password is right. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? With no internet access. You can do MAC filtering, blacklisting, IP filtering, port forwarding, and DMZ, but nothing more arcane like time or usage-based parental controls. This will automatically turn your phone back on after it has been turned off. After your first month, you will pay $10/mo. You can usually find the PIN code next to the WPS button on your router. 8. See if Optimum is available for your home. Step 3.Connect your guest phone to your host phone and see if the problem is resolved. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Youll want to set a password, especially if youre in a public place. Third, your Wi-Fi connection could be weak, especially if youre located far away from the router. Some app functions might make your life convenient. The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . I'm that 5G guy. It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. Are you getting everything you need from your mobile network? Step 1.Open Settingsand tap Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. Have a question about Optimum Internet service? While watching Roku, it suddenly stopped saying I was not connected to the internet. Contact Our Support Team to Get Quick Solution >, Fix Hotspot Connected But No Internet on Android, Joy Taylor | Last Updated Apr. Step 1.Go to Settings > Wi-Fi & network > Wi-Fi, tap the hotspot you are connected to, and then tap the pencil icon at the top. But you have to use it with Verizon's service, which is excellent quality, but considerably more expensive than T-Mobile's. Try to make sure your computer can recognize your iPhone via USB. Step 4. PC. The Linkzone lacks any way to attach an external antenna, which you get on some other hotspots. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You can check the method below to try to fix the hotspot connected but no internet issue. Step 3. Those deals are all much better than the other carriers offer. If you are a TracFone customer, not an AT&T customer your complaint is with tracfone. New to the AT&T Community? Since they're just lights and not an actual display, they're less useful than they look: the signal light doesn't tell you how strong the signal is, for instance. Mobile hotspots require a bit more to set-up. First, you should make sure that your device is connected to the right Wi-Fi network. The button activates a wizard that sets up a secure Wi-Fi connection between the device and the router. The most common issue is usually related to the Wi-Fi network name or password being incorrect. While watching Roku, it suddenly stopped saying I was not connected to the internet. Old chipset gets lower speeds indoors than new smartphones. Swipe down from the top of the screen. First, the good news. Press the Windows + X key and click on Device Manager to update a driver. This is most likely a network problem, not a phone problem, John Wander Recommended ArticlesHow to Fix Samsung Phone Wont Turn On Issues >. That could boost signals if it was an option. This Alcatel LinkZone 2 hotspot gets you connected on a budget, but it doesn't take advantage of T-Mobile's full network.
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