A link to the tracking page will be supplied through the shipment email. Returns must be approved by COKODIVE before shipment, Returned items must be in original condition, and contain both the original parts and packaging, Returns should be sent postpaid if the reason for returning is not from damaged (defective) merchandise. The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. I will definitely be purchasing again from this site in the future. They got my money and Im afraid I wont get them back. I've ordered twice from cokodive. I have never been so satisfied with international website! In your message, please include your order number, the products you wish to return, and why. Its only on the rare occasion like with me do parcels not arrive on time. With only easy steps, you can use your Discount Code. Just fraud. You can browse the page for detailed information. I'm still waiting for my pre ordered album to be dispatched 7 days after release. Select the check box of the item that you want to remove from the order. You need to allow COKODIVE to send you to push notifications about promotions and announcements. 2023 HotDeals.com, All rights reserved. I love this store and so far everything has been good. The first email didn't even get responded to, I then messaged them again 4 days later and asked how cancelling my order was going. HotDeals uses cookies from third-parties or affiliate networks to 5. Absolutely ridiculous to make me wait over a month and then cancel my order, offering me a lousy 10% discount as compensation. I have ordered with cokodive many times but after this experience they have lost me as a customer. Whether it be their giveaways or their products, they focus on quality and on giving the customers the most easy and amazing experience. To make a return request, pleasecontact uswithin 10 days of delivery. 100% sure of that. albums have always come within about a week (I'm UK based) prices are a bit more but that is because shipping is included. We may not be able to make any changes to your order if your order is already under processing. On Ca.coupert.com, Cokodives Up to 30% off COKODIVE items - everything will show that Ca.coupert.com provides long-term discounts for products of cokodive.com, and customers can purchase the appropriate products at a lower price as needed. If you want to buy something at COKODIVE, then it is a perfect time now. Just fraud. I would recommend to buy some items you are unable to find from weverse here (if you are lucky enough). Why did I receive a refund/partial refund? Note: Any items that were bought discounted or through promotions are not eligible for refunds. After that time, i got an email asking me for my tax id. Couldn't be happier. I even managed to get refunds for two preorders, as Im currently struggling financially and needed the money back. If something goes wrong you are screwed. If youre overwhelmed by the volume of orders, then let us know, dont ignore us. Both came sooner than expected!!! How do existing users find the best promotional coupon at cokodive.com? Moreover, Coupert will keep offerring customers the newest Promo Code of cokodive.com. You can trust this brand for sure with your time and money. For all we know the other person could've kept ittried cokodive customer serve who are actually no help at all, they don't even reply back. Incorrect customs declaration on an item meaning I had to pay customs on an item due to the wrong value on the form However, Cokodive did resolve the issue and sent me a refund of the customs charge I paid due to their mistake on the form. Find out how we combat fake reviews. | Read 21-40 Reviews out of 800. . I rewrote my query three times thinking that maybe there is something wrong with the chat function, since every other time I received a timely reply. A place to ask your K-Pop questions. They have the worst customer service as well. It was supposed to be the best gift of all Christmas. *(@raisline), BBCODES(@bbcodes_). Sign into your account and find your order listed. Gooood luck to y'all! If you're desperate to use these Promo Codes, here are some tips to help. Their prices are not worth it! Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. Search for an online form on which to cancel your order. You can always count on Cokodive to have merch for all kpop fandoms. I've seen good reviews, but I wanna make sure. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I am still waiting for my order to be dispatched, I have sent many emails to to told my order will be dispatched in a couple of days, yet its still not dispatched to me. My experience buying from cokodive was great! COKODIVE is very communicative, friendly, and active on their social media accounts (which I recommend following them on for frequent free giveaways)! I don't live in india, not even close to it and now that I've responded again asking what the hell they're doing they're not responding again. But Hoping to win any one of Ur GA's never loosing hope , This is one of the few kpop stores that is very genuine and generous to its followers. I recently purchased 2 ateez albums from cokodive on the 16th of November and all though the packing has been delayed, they have been excellent at responding to emails and keeping me updated on the matter. Its is bit difficult to receive any kpop merch in India. Only issue is that prices are hiked up by 15-20 or so when converted but I understand that's how they make money and they are providing limited-edition items unavailable where I am. All I am going to say is please shop around and don't get ripped off. purchases from Amazon.com. Companies can ask for reviews via automatic invitations. Go to Your Orders and select the order you want to cancel. You can read more about our return policyhere. Case in point, despite the slight confusion, I did receive my order safely and soundly. WHOLESALE@COKODIVE.COM . We always wish your company to grow much larger amd reach great heights so that all can get kpop merches around the world. I just hope they will send my orders asap. COKODIVE is all About K-Pop Albums & Goods and we deliver them to you with FREE WORLDWIDE SHIPPING :). They also have a secure checkout process that ensures the safety of customers' personal information. So very disappointed, pre ordered Proof, after reading good reviews. Never again. (Exchanges will be made afterthe original product is returned and examined, and after the re-shipping fee is paid. I contacted them on Facebook, Instagram and twice through email but no response from them. I just hope they will send my orders asap. Check out ALL our social media channels below, don't miss out our FREE GIVEAWAYS, WHOLESALE / RESELLER / GROUP ORDER INQUIRY. The price always seems a bit much at first but for me it's the best way to get Merchandise a bit cheaper than I would get from other sellers. All of their products are high in quality and are in best price. They got my money and Im afraid I wont get them back. There is no need to set up a new account. Based on our analysis, COKODIVE offers more than 203 discount codes over the past year, and 112 in the past 180 days. I am from India. This was on the 5th May. Verification can help ensure real people write reviews about real companies. When you enter the checkout, the prices will be converted back into US Dollars. Cokodive provides different sizes for each piece of clothing, so please be sure to check the size of each product you want to buy before ordering. They advertise in their website that it takes 3-10 days to process the orders, but they took 20 days to do so. If this worries you, a tracking number and insurance would be a good investment. Stay away from Cokodive! However. They won't refund because you can't cancel orders, but they still won't post it. They send products in cheap boxes and they're easily damaged. Ive ordered from them about 3 times now and im so happy with all of my orders! I just hope they will send my orders asap. Wouldnt recommend ordering from them unless you want to be overcharged. Absolutely perfect every single time. Wish you best of luck for your success, Pre ordered TXTs new album from cokodive with the lucky draw photocards. Shipping took about two weeks (took over a week to be dispatched but then arrived within days) and the quality was as expected! WHOLESALE / RESELLER / GROUP ORDER INQUIRY. This means that we may receive a commission I will never buy from this site ever again. Absolute horrid company, I beg you to use literally any other site than theirs. They have horrible costumer service and I might just have to call my credit company to get a refund since I feel like Ive fallen for a scam. They have the worst customer service as well. The order got delivered very fast from Korea to Germany, there were no problems at all and my Lightstick was secured in the package with lots of bubble wrap. I love this store and so far everything has been good. Their prices are not worth it! Now im left with nothing and these items will not come back again. Download COKODIVE and enjoy it on your iPhone, iPad and iPod touch. Other than that the clothes are way too over priced I went shopping and had a look around. 10% Off Cokodive Orders Plus Free Shipping. I have made my purchase last February 20 but until now I havent received any updates from them if they have shipped my orders and they charged my account already. Customers can also purchase gift card at cokodive.com, which can also save customers when shopping. They have the worst customer service as well. I really do recommend them and i plan to place another order soon :). They offer a wide selection of products from popular K-pop artists, including BTS, EXO, BLACKPINK, TWICE, and more. They never reply to emails, the people that work at them are legit braindead. I live in the UK. Here is at least $50USD more than the buyers website. from the web and via third-party applications. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Stay away from Cokodive! Information provided by various external sources. Sent numerous emails, insta- Twitter DM's still nothing!! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They are really organized and send you updates on your package and have the best customer service. "THE BEST MERCH WEBSITE"EVER. I tried to contact them on several platforms for nearly a week about a missing order and got zero responses. Cokodive is a Korean team and family who strive to bring joy and happiness to your life with their high-quality and official products. I have been ordering from cokodive or weverse and I have had no issues with them. It's happened to me before with them too. Global . Ve contenido popular de los siguientes autores: rai . and our I will never buy from this site ever again. Whether it be their giveaways or their products, they focus on quality and on giving the customers the most easy and amazing experience. Thankyou for such a trustworthy company., I have been following page for a long time. Scan this QR code to download the app now. Sign up COKODIVE for 15% off and free gift, On for 10% off ur next purchase: BestFanArmy BTSARMY iHeartAwards BTS twt. The price is a bit expensive compared to others but they have a lot of discount codes you can use you just got to figure them out. I'm afraid the short answer for this question is that you didn't. Suggested companies are based on peoples browsing tendencies. In one order something was missing and they replied a few hours later and I sent them some photos and they sent me the missing items free of charge with Express Shipment again. Anyone can write a Trustpilot review. These points can be used to get discounts on future purchases. In this conversation. I placed an order and my item arrived within the estimated shipping time, nicely packaged and perfectly intact. You can choose the greatest one in so many discounts. Anyone can write a Trustpilot review. What should I do? Shop at your own risk! BEST STORE TO BUY FROM IF UR FROM THE UK. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We will refund you via the original manner in which you paid for the relevant order.
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