I highly recommend this hotel. This property is making considerable investments and efforts toward becoming more sustainable. Hilton Palacio del Rio dining options River Walk including The River' Edge Caf Patio, Tex' Riverwalk Sports Bar Durty Nelly' Irish Pub.. Hilton Palacio del Rio San Antonio, TX perfectly located San Antonio River Walk. Hilton Palacio del Rio is perfectly situated on the River Walk in beautiful downtown San Antonio, TX.. The weather was pleasant, had good stay. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. Comfortable decor of the room. Please see our partners for more details. Both properties are endorsed by professional reviewers writing for major publications. The view of the Riverwalk and the city of San Antonio was wonderful. 9 of 104 10 of 104. Find more info about the property in the questions and answers. Tracie, Okay, here is a frequent travelers opinion of the Hotel Palacio in San Antonio. Hi Scoxjay, Thank you for choosing to stay with us and for taking the time to review the experience. We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. It was a nice stay, the best I had previously. Amenities. Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. Also, our culinary team will be delighted that you enjoyed our Lobby Bar. Business travellers will have access to meeting rooms and a conference space provided on site. The staff was unfriendly and cold I was not even offered dri.king water at the registration. Hi Aemdad, Firstly, thank you for your years of loyalty to our property. 8.3. There just seems to be too many "chiefs" and not enough "indians". Flat-screen TV What a great. I will share your comments with our Front Desk team to help improve. Beds feature premium bedding. Happiness is enjoying a day of signature amenities at Hilton Palacio del Rio like free WiFi, on-site dining and drinks, room service, and flexible event space. Plan your next event or meeting at Hilton Palacio del Rio in San Antonio, TX. I had a very pleasant stay. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. This property has taken extra health and hygiene measures to ensure your safety is their priority -, King Room with Roll-In Shower - Disability Access, King Room with Bath Tub - Disability Access, Destinations, properties, even an address, 1720070|2,1726110|2,1718400,1727440|1,1709670,1709670|3,1728350,1728620,1718430,1721720|3,1718400|2,1721460|2,1720070,1716160,1708660,1716160|6,1728180,1728350|4,1721460,1727980,1715610,1726110, Don't sell or share my personal information, Personal or sensitive info (e.g. Menu: Buffet, A-la-carte . Very Good. Close to the airport, 30 min drive. There are more places to choose from in the, hilton palacio del rio hotel san antonio, hilton hotel san antonio, hilton san antonio, palacio del rio hilton, san antonio hilton, 200 South Alamo Street, San Antonio, TX 78205. avoid unless you are a night owl, or better yet, enjoy mediocre music pumped into the room from the riverwalk. I can't wait to go back! We are glad to hear that you found our hotel to be ideal for your stay.We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. Top notch service throughout my stay. You can sort and/or filter them by time of year, review score, and more. Fee. Zachry and his wife Molly were the first people to check into and "ride" their hotel room, Room No. It is our goal to ensure each guest a 5-star experience and it is apparent that the nighttime entertainment on the River walk did not cooperate in this situation. we enjoyed staying at hilton palacio del rio. 1,458 comentarios. Inbox. A work desk and tea and coffee-making facilities are available. The a la carte Coffee Cupboard restaurant is a great feature of the accommodation. Tracie, We are Hilton Honors members, I'm putting that upfront. Many restaurants and bars were within walking distance. We also offer Starbucks in our lobby-level Coffee Cupboard. San Antonio ; Children 18 and above are considered adults at this property. If you can't find what you're looking for, you can also send your own questions to the property. In walking distance from restaurants, bars and shops, we're across the street from the Henry B . Rooms facing the Riverwalk have a nice view from the balcony. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Over 257 million reviews from guests after their stay. Hi Scoxjay,Thank you for choosing to stay with us and for taking the time to review the experience. All content should be genuine and unique to the guest. Your comments are appreciated and will be shared with our team members. Dining and drinks. Hotel is perfectly situated within walking distance of all attractions we were interested in. Tripadvisor performs checks on reviews. Your comments are appreciated and will be shared with our team members for training purposes. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Where is Hilton Palacio Del Rio Hotel situated? Private Bathroom Service was great. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. . Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. Also, I apologize for the room and extras you requested. no room service in the morning was disappointing. 340 feet Hotel exit from basement is river walk, lots of great food and music. The staff was super-friendly and helpful. Interesting choices. The front desk and reservations were unwilling to adjust the rate and were calloused towards me. Everyone one at this hotel was extremely nice and willing to make our stay very enjoyable . The room was unique with good beds. if you stay here and like to go to sleep before midnight, get a room facing away from riverwalk. Hi F2277ASmatthewb, Firstly, please accept our sincere apologies for not exceeding your expectations during this stay. It was a scramble just to park your car in line, when there were other card waiting. This is a Proud Certified property where you can be extra sure of a welcoming stay. Everything was tasteful and elegant. (Mr. Pat Sanchez). These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. 1,467 reviews. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We enjoyed our stay so much! Yes, valet parking is available to guests. Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. Again we will be back and tell our friends. Contributions should be appropriate for a global audience. Now $280 (Was $397) on Tripadvisor: Hilton Palacio del Rio, San Antonio. Yes, Hilton Palacio Del Rio Hotel San Antonio offers free cancellation. We appreciate you choosing to have a stay-cation with us, and hope to see you soon. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Ideally, we'd publish every review we get, positive and negative. Your compliments are appreciated and have been shared with our team. The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. Tracie, Tapestry Collection by Hilton Hotels in San Antonio, Hotels with Complimentary Breakfast in San Antonio, Hotels near Operation City Quest Scavenger Hunt of San Antonio, Hotels near San Antonio African American Community Archive and Museum, Hotels near Ghost Hunts Of San Antonio Texas, Hotels near University of Phoenix - San Antonio Campus, Hotels near University of the Incarnate Word, Hotels near South Texas Vocational Technical Institute, Hotels near Southern Careers Institute San Antonio, Hotels near Medical Assistant School San Antonio SWS, Hotels near Southwest School of Business & San Antonio, TX, Hotels near Baptist University of the Americas, Planet Hollywood Las Vegas Resort & Casino, Virgin Hotels Las Vegas, Curio Collection by Hilton. The in room safety box was not working but the staff responded very quickly and fixed it. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The check-in process was quick and simple. This was a really good stay, we would come here again. We were able to switch rooms after the 1st day to a Riverwalk view room. All personnel were eager to help, so exceptional. Each review score is between 1 and 10. Tripadvisor performs checks on reviews. I was downtown San Antonio for the 2023 Texas Cavaliers River Parade held every year during San Antonio Fiesta week. The restaurant had great food and great location right on the riverwalk. Lighting here was flexible. The room was cool enough and the bed there was nice. They're so good that I would leave my conference during downtime to enjoy it, and it runs until 11! If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Service was good, staff was courteous, hotel was clean, but it did not help. The most expensive day is usually Friday. 200 South Alamo Street, San Antonio, United States; Hilton Palacio Del Rio reservations available at 'rooms', Hilton Palacio Del Rio phone number isn't available on our site, if you want to call Hilton Palacio Del Rio visit site of a hotel, Guest reviews are submitted by our customers after their stay at Hilton Palacio Del Rio. our exceptional Food & Beverage team crafted a specialty drink menu for River's Edge! Come visit and enjoy a Cocojito made with . Popular attractions Alamo and AT&T Center are located nearby. Which languages are spoken by the staff at Hilton Palacio del Rio? A portion of H.B. Thank you for choosing Hilton Palacio Del Rio. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Great staff. Our guests praise the helpful staff in our reviews. The room was cozy and updated and the bathroom was amazing. Until then, we wish you happy travels! Located in the centre of San Antonio, the smoke free property is only metres from the delightful Hemisfair Park. "We are Marshall!"Cheers! We also had to call ahead to get the car, which took 10-15'. 1 Room / 2 Adults. Ideal location, at walking distance from Rivercenter Mall. Find a Hilton Palacio Del Rio cancellation policy that works for you. San Antonio city centre can be found within 1 km from Hilton Palacio Del Rio Hotel San Antonio. It always smells great, a deep sophisticated scent that runs through the ventilation. Are any cleaning services offered at Hilton Palacio del Rio? Hi 408francesf, Thank you for taking the time to write a review of your recent stay at our hotel. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The staff were courteous. My hotel room had a walkout balcony with a view of the river walk. opportunity to also recognize those that have dedicated 25+ years of service! Tracie, We chose this hotel due to its location at the Riverwalk and the price looked reasonably at 1st. It has beautiful location a short walk to a modern museum. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. There are also several dining options located on-site. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Nikka at the front desk got us in the room we wanted. more. Previous Carousel, 2 of 2. The lobby is beautiful and the upstairs bar was very nice. The 4-star Hilton Palacio Del Rio Hotel is placed in the centre of San Antonio, near The Alamo. What facilities can be found in the rooms at Hilton Palacio Del Rio Hotel? Your compliments about Nikka and Carlos and the food in our outlets have been shared, and we thank you for taking time to let us know what we got right. As we are always looking to provide a value for our guests, we will be considering your feedback as we train our staff and plan for the future. However, upon check-in, we found out that there was no self parking anymore. We use cookies to ensure that we give you the best experience on our website. Additional sorting options might be available (by type of traveler, by score, etc). I have shared your comments with Housekeeping to check your particular room's bed. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Hi Jaxops,It is so wonderful to hear that you were able to visit us after 50+ years and enjoyed every moment! but if you want to stay on the Riverwalk beds, wonderful view from our riverside balcony, and we didn't hear any other guests through the walls once. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. An outdoor swimming pool and whirlpool spa is at the hotel. The wine bar was excellent and the drinks were cold. You must show a valid photo ID and credit card upon check-in. Spotlessly clean rooms with comfortable triple sheeted beds. This was my third stay at this hotel in for the last two uears and the last one. sanantoniohotel.net. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. There is a small built inn cooler and the room layouts are really great. HemisFair Park can also be found only seconds away along with a number of area golf courses. Do not be fooled. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. If you dont book a flexible rate, you may not be entitled to a refund. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations.As for lighting breakfast options at The Rivers Edge, we always have a yogurt parfait, fresh fruits, and omeletes on the menu which would definitely fit the bill for a light breakfast. This double room features air conditioning. Booking.com does not accept responsibility or liability for any reviews or responses. Dear Serra S - Thank you so much for taking the time to tell us about your perfect stay and thank you for being our guest! Hotel Reservation Network | 2023 Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Thank you again for choosing Hilton Palacio del Rio. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. Stay at this 4-star business-friendly aparthotel in San Antonio. Iron, 350 feet The property reserves the right to pre-authorize credit cards before arrival. This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. Within a 15-minute walk guests will also find the three-block outdoor plaza "Historic Market Square". If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She made our anniversary mean special with her gift of chocolate covered strawberries, wine, and a card congratulating us that day. The Hilton Palacio del Rio features Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. Discover, The Front desk ladies are very helpful with everything including showing us how to use the key pad for the elevator. Forgot . Well done to all! All rights reserved. Price was good too. Dear nolatraveler12, Thank you for choosing to stay with us and share your 5-star review! We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My hotel room had a walkout balcony with a view of the river walk. Also, we loved how close it is to The Alamo History Museum. Also, all of the mattresses at our hotel were replaced within the last 6 months, so it is concerning to see that you did not feel this way. Chart displays number of guests per room layout. The restaurant staff were great and attentive. Thank you also for being a Hilton Diamond Member and choosing to stay with us. JCB, Our room was right outside the auditorium and you couldnt really see due to trees but you could hear and feel the festivities and the culture of the riverwalk, which was absolutely what we wanted. Flat-screen TV As a Hilton Honors member, Im disappointed with the level of service. Fresh made breakfast, caring staff, unique location. There's no capacity for cribs at this property. The staff speaks multiple languages, including English and Spanish. Unique hotel, 16 miles from San Antonio International airport. I will further add that I had them, Dear txmmoore, Thank you for taking time to share your review. We're disappointing to read of. Own or manage this property? Private Bathroom 2 Dbl River View Mobility Accessible Bathtub. Interesting choices. Check in was a breeze and service was good. Yes, send me expert advice, handpicked recommendations, and tips for my family. We can not wait to come back and stay. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. There are no extra beds provided in a room. The first problem witnessed was the valet parking. Copyright 19962023 Booking.com. And it also had calming view. Stunningly beautiful and exceptionally clean hotel, exceptional location on the Riverwalk. Recommended for couples and special weekends. However, our bedding is custom designed by Hilton-to-Home for our hotel guests, offering extra coil support and patented quit-top mattress. American Express. Fig Tree Restaurant was 10 mins walk away. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Big building, good sized bedroom. See more. Free breakfast with lots of options, iconic and fairly clean place. HemisFair Park can also be found only seconds away along with a number of area golf courses. Hotel deals on Hilton Palacio Del Rio Hotel in San Antonio . We are happy to hear that you found our service to be wam and friendly. Claim your listing for free to respond to reviews, update your profile and much more. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come. The staff is very wonderful and treat you like this is your home away from home. This San Antonio hotel offers on-site breakfast in the restaurant. The staff were supremely helpful. Muy bien. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. In the morning, Michael cooks the best omelets to get your day started & Rose made sure we had everything we needed. We will work to make this more apparent for guests.Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. business travel features to the top of the filter menu so you can find them faster. From the minute we got there to the minute we left all were very nice, Dear Yvonne_storrs, Thank you for taking time to share a 5-star review! Showcasing a city view, this accessible room includes a roll-in shower. Calm, perfectly clean room with the ambience and private balcony too. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. unfortunately, after paying $500 a night, i found out that the room faces the riverwalk, which during the day is delightful, but the band starts playing at 7 PM and doesn't end until midnight. We agree the parking situation isn't ideal however we lease the top three floors of the nearest available garage which happens to be the one across the street you refer to. Our room service was taken care by a lady named Pilar Montes. Very impressive for such an old hotel! Well done to all! Your compliments are appreciated and have been shared with our team. The hotel also provides guests with private balconies in every guestroom. LCD televisions come with pay movies. We will definitely share your comments with the entire team.Also, congratulations to the Marshall Thundering Herd for their current undefeated season at 8-0 and AP 23rd ranking! It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. Sounds like we missed the mark on providing you what you deserved. A room in Hilton Palacio Del Rio costs approximately $190. The staff in the River's Edge Cafe & Patio Bar was outstanding. Check out total event space, meeting rooms, . Our housekeeping team would be happy to supply toothbrush and toothpaste upon request. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Your compliments are appreciated and will be shared with our team members. The stay were very nice and helpful. Enter Your Trip Dates Select Dates. BGSanAntonio, Director of Sales at Hilton Palacio del Rio, responded to this review. Safe travels! King Room with Roll-In Shower - Disability Access. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Safe travels. Suites offer more space, sitting areas with sleeper sofas and granite wet bars. Riverwalk, Alamo plaza, Market Square, shopping and great dining were within a comfortable walk. Liked my stay, it was such wonderful, the service was friendly. 1 King Bed Junior Suite includes a king-size bed 150-183 width plus balcony, desk, and safe. Please accept our apologies and we will certainly continue to improve. Air conditioning Nearby attractions include San Antonio River Walk (0.3 km), The Alamo (0.4 km), and The Magicians Agency Theatre (0.3 km). The Breakfast buffet was great with lots of variety. After you book, we'll provide details so you can contact the property directly. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Your compliments of our ideal location on the River walk, comfortable guest rooms and warm staff are sincerely appreciate will definitely be shared at our next team member meeting. All staff was especially nice, solved my issues. See all. Zachry Company utilized traditional construction to build the first 4 floors, slip form construction for the services/elevator core of the building and all guest rooms of the hotel were constructed as modular units in a location 7miles from the construction site. Welcoming rooms, extremely helpful staff, perfect beds. Reserve hotel rooms. Balcony overlooking the river was great. Dear Rena B, Thank you for choosing to stay with us and share your review. The hotel opened 5days early on April 1, 1968. Room smells humid, seems like the ventilation not working well. Chaise lounge in room to enjoy the view or two chairs on the balcony. 85,638 were here. All rights reserved. Hotel was very nice but band outside was so loud we could hear every word that was sang They did not stop playing till after 1:00 am. Hilton Palacio del Rio. and fun! Refrigerator Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations. Everything was tasteful and elegant. Thank you again and we look forward to hosting you soon! Hi 408francesf,Thank you for taking the time to write a review of your recent stay at our hotel. The room prices were a good value compared to the other hotels and the location is the best on the river walk. The structure is notable for being a milestone in the use of Modular building . He remembered my name and was always smiling. Hi Exit 18b,Thank you for taking the time to share your feedback about your recent stay at our hotel! Wonderful location and staff, excellent prices. Fee. cheap hotel, soundproof room, loved the bed. Your time with us is most appreciated, and we hope to see you again real soon. Everything was simply great. It's committed to giving guests positive experiences with its excellent service and great value. So much for having status as a Hilton Honors member. To edit a review youve already submitted, contact our Customer Service team. Given that we are located in one of the most ideal sections of the River Walk with entertainment and dining venues just steps away from the property, our guests have easy access to the best that our city has to offer, including live music. Tracie, Excellent Customer Service, Awesome Brrakfast. Reviewed December 15, 2016. My wife & I had an interesting weekend & week planned that required changes in progress. travel network offering over 100,000 hotels worldwide. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. While the cost seems high, we do guarantee spaces for our guests and provide unlimited in/out privileges. Loved getting to come here and I would come back! In-room wired and wireless Internet access is available for a surcharge. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. During your visit, that room type was sold out and we were not able to offer a quieter room. Taxes and fees that are shown are estimates only. Featuring a bay view, this accessible room features a flat-screen TV and a coffee machine. egg benedict). It made our time in San Antonio very special. The staff were supremely helpful. It's sure to light up a room full of faces! San Antonio Marriott Rivercenter comes in at 83 with endorsements from 5 sources including Star Service, Oyster and Frommer's. Review tags are currently only available for English language reviews. . Service 4.5. The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. A flat-screen TV with cable and a fridge are provided. The hotel also provides guests with private balconies in every guestroom. sam wickert and shelby church, dermatology pick up lines,
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