Try that first, if you still have issues, give us a PM and we will see if we can't try something else. 03-07-2019 So here As Switch 1 is root bridge so it is sending BPDUs. Enjoy! Describes the SerialPortNames property, which gets a collection of the names of the serial ports on the computer. Keep up with tech in just 5 minutes a week! Connecting to Accessport Manager: Plug your Accessport into your computer Open up Accessport Manager Click "Connect" (if Auto Connect isn't turned on) Adding files to the Accessport: On the Right hand side of Accessport Manager select "Import File(s) to Accessport" Choose the file you wish to put onto your Accessport I just talked to someone at customer service and they are taking care of me. It has reset my gauges, and constantly shuts off. Sorry for the troubles. Simply connect your Accessport to your computer's USB port, fire up the software, and get to updatin'! On the Wi-Fiquick setting, selectManage Wi-Ficonnections . After this, I have to unplug it and plug it back in to get it to reconnect to the car. The installation process will overwrite your current tune, is your tuner a part of our Protuning network? My accessport randomly displays a black screen full of blue text and immediately shuts off. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. If you still end up scratching your head or if you discover that the issue can not be resolved, feel free to contact us for further assistance. This information will make the troubleshooting process much easier. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. 2018 Audi A3 (8V) FWD S Tronic USDM When configuring VLANs on Cisco Switches, you must add a user on the network to the created VLAN. You would need to use the Tune > Restore OTS Maps function and it will then show the newer map versions downloaded in firmware. 17 fiesta st. Im sorry for the issues. Have you ever been stuck on a screen with error messages like these when trying to install your Accessport or change maps? Is current network design is correct behaviour? 3. 2. First time im trying to use it. If you give us a call at 866-922-3059, we can help you troubleshoot. There are a few things that could cause that issue. or does it automatically reset to 4k? 2020 Audi A3 (8V) Quattro S Tronic USDM. The Author of this posting offers the information contained within this posting without consideration and with the reader's understanding that there's no implied or expressed suitability or fitness for any purpose. I am experiencing a similar issue to the above, I have tried multiple ports cables and various adapters. Message showing is An error ocurred while updating the Accesport. Troubleshooting: Firmware - Make sure your Accessport is using updated and current firmware.. Accessport Manager is free software that can be used for checking and updating Accessport firmware. It worked last weekend and now does not. As my last ones pins were messed up. Yes, you will need our Accessport Manager software in order to interface with the Accessport when connected to your computer. I know that i was testing how it would behave when enabled on switch ports with connection to switches. Is the car going into test mode? Sedan: 6 speed quattro 2015-2018 A crash was detected during performance results calculation thats was my ap shows when i tried to use 1/4 mile calculation tests. With root Bridge switch sending BPDUs and other switch receiving it. wikiHow is where trusted research and expert knowledge come together. Both the router and the modem must be turned on. You can usually find your Wi-Fi name and password on the bottom of the router or in the user's manual. This is only 3 months old and I bought it new. However, a P2009 is typically related to the valves within an intake runner (manifold). This simple and intuitive application is all you need to perform Accessport map and datalog file management and keep your Accessport firmware up to date! Had to uninstall and then reinstall. It sounds overly simple, but we recommend this to customers with positive results on a regular basis. Your email address will not be published. Reading and Clearing codes through the Troubleshooting menu can be accomplished without needing to install the Accessport. I am going to have one of my customer service reps setup a support ticket and send you an email ASAP to further troubleshoot. You can troubleshoot the majority of Wi-Fi issues by simply restarting your computer. I have a 2017 Audi A3 2.0T FWD. If this works, attempt to update the firmware again. The command "spanning-tree portfast" is only recommended if you connect an end device on the port, like a PC or IP Phone. Do I need to download a app into my laptop to update my Accessport ? On theAccessport go to: Has your car ever been tuned by something other than an Accessport? Using a multimeter to test voltage directly from the OBDII pins is highly recommended. details below, AP3-MAZ-002 v1.7.2.0-11420 Your email address will not be published. The store will not work correctly in the case when cookies are disabled. If you are using an older computer, you can connect to Wi-Fi, All tip submissions are carefully reviewed before being published. If your computer is already connected to a Wi-Fi network, the network icon will resemble arching lines in the shape of a fan. In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage. 11:21 AM, I connected to switches together under vlan 10 as access ports they have same config as below, SwitchA#sh spanning-tree int fastEthernet 1/0/15 detail, Port 17 (FastEthernet1/0/15) of VLAN0010 is designated forwarding. If you arent certain,try to contact the previous owner to find out. So, lets run through a list of the most common problems and how to resolve them. Come join the discussion about performance, engine builds, exhaust, modifications, troubleshooting, maintenance, and more! An access port is a type of connection on a switch that is used to connect a guest virtual machine that is VLAN unaware. If you give us a call at 866-922-3059 or email [emailprotected], we can help you troubleshoot. So it varies from car to car. You need to ask whoever knows the password for it. 7 speed FWD 2017-2018 in your support section. For any questions, please contact our support team at 866-922-3059 or support@cobbtuning.com. You can connect to a wireless network by using your computer's Wi-Fi settings. Just wont update. In order to connect to an internet network, you need to set up your wireless network. If that doesnt solve the issue or you have any questions on the process, give us a call at 866-922-3059 and we can help! Sometimes the connection can get hung up in the AP is already plugged in when you boot Manager. please help me the intake is installed already. % of people told us that this article helped them. It also mentions that if you are using a Windows 10 machine, you may have to update the Accessport on an older machine as Cobb has decided to blame Windows instead of updating their product. (If you have an 02-07 WRX/STI, you will need to connect the test connectors under the dash as well. So this proves what you said above is absolutely correct. All Rights Reserved. [emailprotected]. Sometimes if the memory is close to full an update will fail. Displays no fault found. trying to connect my AP top my Pc and it shows the same error message after the software tries to connect to the AP. Plug the AccessPORT in to a USB port on your computer. If you continue to have issues, please reach out to our support team at 1-866-922-3059 or [emailprotected] and well get it squared away for you! I connected to switches together under vlan 10 as access ports they have same config as below. It only takes one bricked ECU to ruin your day but its also important to use them properly to get the actual benefit and consistency. I believe, it depends on whether the Portfast configured port receives BPDUs. However, if you're trying to connect to the router to change network settings, you can do so over Wi-Fi. Why? If the Internet connection looks like it's faltering, you may want to. Now accessport seems to go into recovery mode when plugged into the car unsure what to do next. This guide will explain how to connect an Ethernet cable to your laptop, whether it has the correct port or not. The wikiHow Tech Team also followed the article's instructions and verified that they work. Once done, its all plug and play from there! With the AP Manager program installed, make sure your computer is connected to the internet and plug in your AccessPORT to your computer. If you send us an email to [emailprotected] with more details, including the AP part number and firmware version youre on, we can better help you troubleshoot! I've also tried uninstalling all the usb drivers and updated them. If your PC doesn't have an Ethernet port, plug the USB end of the Ethernet adapter you bought into one of your computer's USB ports before connecting the computer to the router or modem. how to transfer maps and data logs from accessport v3 to you computer - YouTube 0:00 / 5:32 how to transfer maps and data logs from accessport v3 to you computer rst chan 280 subscribers. Are you getting an error when you try to update the Accessport? 707-332-3534 EVs have been around a long time but are quickly gaining speed in the automotive industry. Could you provide any reference(s) to explain this, or other, functional difference? SelecttheNetwork, Sound, or Battery icons () on the far right side of the taskbar to open quick settings. I randomly got a 1014 error code when I got into my car and the access port turned on. To unmarry your Cobb Accessport, simply follow these steps: 1. The $400 update is only an update. help please! Subaru guy at heart, was lucky enough to turn a passion for cars into a career with COBB. If your computer does not have USB 2.0 ports, a USB 2.0 hub to connect the Accessport to the computer will work. It had been working previously without a problem. This makes it optimal for things like gaming PCs. Sergio B. Keep in mind that connecting to a network is different than setting up a wired computer network such as the kind you'd find in an office. If your network hardware (e.g., your router, modem, and/or cable) isn't working correctly, you may not be able to connect to your selected network. That issue can be caused by a number of things. Voltage above or below may result in communication failures before or during the flash. Having the harness as stock as possible would be ideal. Locate your ECU data file and highlight it. The first step is to download and install Accessport Manager on your Mac or PC. You should see a section called Cobb Devices and if you click there you should see AccessPort. The same tips apply if what you want to connect to the router doesn't have a port. Tested. ; Click Here for a tutorial on Accessport Firmware Updates. Designated root has priority 32778, address 0019.e849.d380 Designated bridge has priority 32778, address 0019.e849.d380 Designated port id is 128.17, designated path cost 0 Timers: message age 1, forward delay 0, hold 0 Number of transitions to forwarding state: 1 Link type is point-to-point by default BPDU: sent 2, received 3800. How to Update the firmware of your AP and obtain the AP info Almost certainly, yes. How do I connect a laptop to a router without an Ethernet cable? New here? Reboot the computer. Corrosion and Damage Always take a close look at the male and female connections between the Accessport and OBDII Cable as well as the connections between the OBDII cable and the OBDII port on the car. Hey Cameron, sorry to hear about the troubles with your Accessport! These are often powered by a mains connection and can have many more ports and even the option to charge your laptop through them. Connect a Windows PC to a network using Wi-Fi or an Ethernet cable. No. Not sure how i managed to post that as i have a file saved from testing all this out, Anyway I have now corrected this, please see above. Can I Connect My Ethernet Cable to My Laptop? Choose the Wi-Fi network you want, then select Connect. They will be able to go through all of the necessary information needed to help you sort that issue out! So one side had port fast configured it STP shows as edge port type and it is sending BPDUs. then said ''failed to connect'' and it does not see the accesport. As it turns out, t=we discontinued support for the v2 a couple of years ago. Thank you That is definitely not normal or expected behavior. Really? When was the last time you updated your AccessPORT? Im happy with the current tune but I just would like to monitor the engine and read engine codes. If you update to the current firmware, it should recognize the 2018 model WRX (assuming it is a USDM car). Enabled From port config port stills continues to be in portfast regarless ( possible loops can occur). I am not coming it right, any other suggestions that I might try? Usage of this posting's information is solely at reader's own risk. My accesport with this new cord is not turning on within the car, Ive checked both sides of the cord, also I went and updated my accessport AFTER, still not turning on in the car. For most cars, 12-14v would be the ideal range for flashing. 2016 Audi A3 (8V) Quattro S Tronic USDM If your laptop has an Ethernet port, plug an Ethernet cable in there. Port path cost 19, Port priority 128, Port Identifier 128.17. It not staying on may be due to my OBDII but im not sure on what i should do about the message about the corrupted files. Thanks to all authors for creating a page that has been read 278,837 times. System Requirements: Windows: 8.1, 10; (Windows ARM not supported) & 11. If it doesn't do this . http://www.cisco.com/en/US/docs/switches/lan/catalyst4500/12.1/13ew/command/reference/S1.html#wp1070681. Will my ecu lock as soon as I plug it in? 2018 Audi A3 (8V) Quattro S Tronic USDM The V3 Accessport is USB 3.0 compatible. How To Fix:Connection Issues with Computer Applicable Vehicles : All Accessport Compatible Vehicles Diagnosis Flowchart: If you get to the end of a path and your problem still isn't solved please contact COBB support at Phone: 866.922.3059 support@cobbtuning.com Copyright 2023 COBB Tuning Products LLC. If you give us a call at 866-922-3059 or email [emailprotected] with some more details, we can better help you troubleshoot. When i config portfast on switch 2 it is still receiving the BPDUs and port type is P2P only does not change to edge. 2023 Cobb Tuning Products Llc. For a better experience, please enable JavaScript in your browser before proceeding. You cannot connect more than one accessport to a cars ecu at a time. https://www.griotsgarage.com/product/microprocessor-controlled+battery+charger-maintainer.do?code=PPCPLG&gclid=EAIaIQobChMIzOvskduS5QIVDtvACh1XBQcBEAQYBSABEgL_ovD_BwE, https://cobbtuning.atlassian.net/wiki/spaces/PRS/pages/62357749/How+To+Update+Your+AP+s+Firmware. First thing we always want to confirm is that there is a battery charger on the car, but I assume you already tried that. Select the Network icon on the taskbar. Thanks for the reply Bill!! Hello I just bought the Accessport on 1/23/2022 and I plug my Accessport into my laptop but nothing shows up to where I can update it . Your Ethernet cable shouldn't be longer than 100 meters, and 90 meters is commonly accepted as the maximum effective length. Give the OBDII cable a nice strong push into the OBDII port under the dash. It resets my AP after the message reappears and i dont wanna mess around with it too much. Depending on the update, you may need to reflash your vehicle with a new map file once the updates have been applied to the Accessport. You may need to disable Wi-Fi or tell your laptop to prioritize the Ethernet connection to make the most of it, but the setup is straightforward. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Its tough to say. Describes the .NET Framework SerialPort class. If your Accessport is having trouble communicating with your car and you patiently go through each of the recommended steps you will almost always figure out the problem. So when we configure switch port as access port and portfast is enabled and we connect it to another switch they should not send. Plug smaller black rectangle connector into AccessPORT itself. If you don't have an Ethernet port on your laptop, then you'll need to use an accessory to provide that functionality for you. Make a mental note of the last time the car was serviced by a shop or dealership. You can check the status of your Internet connection by looking at the status lights on the modem and/or router. If it has been a good long while, do this first. 2015 Audi A3 (8V) Quattro S Tronic USDM Even Key cycling, connecting a charger etc My small OBD Diagnostic tool does work but not the AccessPort. Cobb Accessport Installation | How to Install & use Accessport Manager (2015+ Subaru WRX) Connor Moody 125 subscribers Subscribe 15 Share 1.3K views 3 years ago In this video I show you guys. With some more information about your car we will be able to better help you! You can press Ctrl+Shift+F11 while the Accessport is connected to Accessport Manager to force a Firmware update. Not sure how to check Rom version but the car is a 2015 Volkswagen GTI. Click on Filter drop down menu to show "All files". If the password is incorrect, you'll be asked to re-enter the password. Also, all of my maps are still v504 maps. Hi there! I am running 1.7.4.2-20224 and have 2011 BMW 335XI USD with Automatic. to enjoy new features or calibration changes! Thanks! For any questions, please contact our support team at 866-922-3059 or support@cobbtuning.com. When I am in the accessport manager I go to the View button and then advanced. 4. DId you ever get help with this? If you're connecting your computer directly to the modem on a network that uses a separate router, unplug the router from the modem's Ethernet port before proceeding. Make it secured. Hi, I have a 2019 ADM WRX STI, bought an Accessport from cobb AP3-SUB-004 installed the Redline CF Intake from Cobb, tried to flash the ECU but this popped up on my screen This vehicle is not supported by this version of Accessport. It will clear them but will not read. For a more comprehensive array of port options, you can use multi-port adapters that come with an Ethernet connection -- make sure that the one you buy has the port you want. If it won't recognize the AccessPORT, try a different USB port. Wheel spin may be causing an issue. As always, the best solution would be to flash it to stock first, but, I get that that may not always be an option. For additional info on USB storage on Windows and Mac, check out our guide on ways to use a USB flash drive. How do I fix this. Everything worked fine on original setup a few months back. Connect your Cobb accessport with the cable of the obd2 port. Any ideas? Select the "Uninstall" icon next to the vehicle you wish to unmarry. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Modems usually only have one "Internet" port which is usually used to connect the router to the modem. Hi. Jon Martindale has been a feature tech writer for more than 10 years. Your email address will not be published. Trying to update the firmware and keep getting an error saying to use another usb port or cable. If so, they can potentially re-create your tune using our Accesstuner Pro software and youd have the best of both worlds. If you havent already, ensure the Accessport firmware is up to date. Hey there! If youre continuing to have issues, shoot an email over to our support team at [emailprotected] with the Accessport info youve provided here as well as the current firmware version on the Accessport. Hello, Plug the USB connector or cord into your computer's USB port. For any questions, please contact our support team at 866-922-3059 or [emailprotected] The V3 Accessport is USB 3.0 compatible. He's written for publications such as Digital Trends, KitGuru, and ITProPortal. Hey Javier, sorry to hear youre having issues updating! hi there I have cobb AP and somehow my mechanic puts in an ecutek rom in my car. 01-28-2013 If the network doesn't have a password, clicking. Choose Yes or No, depending on the type of network you're connecting to and if you want your PC to be discoverable by other PCs and devices on the network. When you first install the Accessport by selecting Install from the main menu, the Accessport will recognize your vehicle, save your factory ECU data, load the proper maps from the background memory, and then flash your vehicle's ECU with the map you select. Obviously my accessport is connected and is in the initializing mode, but it just won't transfer the info to the computer. The Disconnected icon appears when youre not connected. 1. I have never data logged before and tonight I was trying to send some data to my tuner but couldn't retrieve information off the Access Port. Wet floor-mats are the number one cause of corrosion on the cable . ; Vehicle Compatibility - Make sure the Accessport you have is the correct model for your vehicle. Please help. 5. I connected my cobb accesport today via USB and it loaded for minutes then said ''failed to connect'' and it does not see the accesport. Understanding Access Port. I just got my accessport and am trying to install it on my 991.1 S but it stalls out at 31%. Mine is v1.7.3.0-17749. I am also having this exact same issue 2021 GTI. If it is powering up via USB but not via OBD, it sounds like we may need to check out the OBD connection within the Accessport itself. Hi there! If it doesn't show up, the AP drivers may not be installed correctly. Thanks for contacting us. Hey Adam, sorry to hear about the troubles! Corrosioncan spread from the connections to the board and ruin the entire unit. Says turn ignition to off, which i didnt do and after a few minutes all the lights go black. Yes. Designated root has priority 32778, address 0019.e849.d380, Designated bridge has priority 32778, address 0019.e849.d380, Designated port id is 128.17, designated path cost 0, Timers: message age 0, forward delay 0, hold 0, Number of transitions to forwarding state: 1, SwitchB#sh spanning-tree int fastEthernet 2/0/15 detailPort 71 (FastEthernet2/0/15) of VLAN0010 is root forwarding Port path cost 19, Port priority 128, Port Identifier 128.71. They're pretty large, which doesn't lend itself to the smaller, thinner designs of modern laptops, and current Wi-Fi speeds are more than enough for most needs, so most laptops don't come with an Ethernet port. By signing up you are agreeing to receive emails according to our privacy policy. If you let us know what car you have (Make, Model, Year, and ECU ROM version if possible) we can better help. We use cookies to make wikiHow great. Locate the OBD port on your vehicle and plug the AccessPORT OBD cable into it. In doing so, you have to connect the Ethernet interface of the user computer to the corresponding interface of the Switch, and you . In some cases where the current firmware is quite old, it may take a bit longer. Any suggestions? I get an error unable to update OBD hardware (0) and I have a lot riding on this to make it work. 2023 Cobb Tuning Products Llc. Im sorry to hear about your Accessport. Sorry for the bad news. Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. The Author of this posting offers the information contained within this posting without consideration and with the reader's understanding that there's no implied or expressed suitability or fitness for any purpose. How to Forward a Port on Any Router: Easy Guide, 4 Ways to Flush the DNS Cache to Fix Web Browsing Errors, https://www.techwalla.com/articles/how-long-can-i-run-a-cat-5-cable, Connettere un Computer Windows a una Rete, (Connect a PC to a Network), Windows. Paul I wasn't aware global portfast and individual portfast commands resulted in different behaviors. Typethe network password, and then select Next. In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage. Its now ok to unplug ALTA AccessPORT from car. I drive a brown 2004 WRX wagon with more modifications than a sane person should admit to. Depending on the update, you may need to reflash your vehicle with a new map file once the updates have been applied to the Accessport. hi i just purchased the cobb access port but i keep getting cant communicate with vesicle i have tried multiple time to install but it always stalls out from 9% up to 44% need help please. The icon that appears depends on your current connection state. Please keep an eye out for an email. Get the Latest Tech News Delivered Every Day. JavaScript seems to be disabled in your browser. This port provides the virtual machine with connectivity through a switch that is VLAN aware without requiring it to support VLAN tagging. Save my name, email, and website in this browser for the next time I comment. I've tried 2 different usb cables and still nothing. Docking stations can provide more permanent port options in specific locations. I tried to do a firmware update, but it will not update at all. 2019 Audi A3 (8V) FWD S Tronic USDM I recently purchased a new OBDII cord for my v3 accessport. Fix Wi-Fi connection issues in Windows Connect to a Wi-Fi network SUBSCRIBE RSS FEEDS Need more help? Accessport Manager for Windows and macOS is the all-in-one Accessport management software. Install AP Manager. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). All Rights Reserved. But when I click check for updates, it says Im using the latest firmware. It replaces previous versions of Accessport Manager and Accessport Updater. Maybe better yet start offering them for sale as part of an Accessport packagecould make a few bucks and clear up so much of the message board chatter. Hi, My Cobb will not power off when I turn my Subaru off, it shows all the logging information and will not turn off, key is out and will stay with the display on all night. If you are having issues on multiple computers with USB 2.0 ports (or a USB hub on USB 3.0), you could also try another USB cable. as access ports both switches still can talk to each other. Sometimes if the firmware is too old, you may have issues connecting with the AccessPORT Manager software. Would you mind reaching out to our Customer Service Department at 1-866-922-3059 or [emailprotected]? EXPLORE TRAINING > JOIN MICROSOFT 365 INSIDERS > Please don't forget to rate this post if it has been helpful. USB-A will only fit in 1 direction, so flip the connector around if the fit seems wrong. If your computer isn't connecting due to software trouble, this will usually fix the problem. Typethe network password, and then selectNext. If your network is hidden, you will need to. If you have an Ethernet port, you can plug it incheck for the Ethernet RJ45 port on the sides of your laptop to find out, or check the official specifications from the manufacturer. My AP wont connect I believe the dealer updated my car. A firmware update itself will not make visible the new maps if your Accessport is installed. Steams Latest Client Beta Teases Performance Boosts and Custom Overlays, Android Tablets Don't Get Enough LoveHere's Why iPads Aren't the Only Option, Why Lock Screen Widgets Make Even More Sense On a Big iPadOS 17 Screen, How the Microsoft Antitrust Ruling Could Be a Big Win for Gamers, Bang & Olufsen Teases New Beosound A5 Portable Speaker That's Heavy on Luxury, How Apple Will Finally Allow Third-Party App Sideloading on the iPhone, Razers New BlackShark V2 Pro Headset Boasts Clear Audio, Multi-Day Battery Life, Ayaneos New 2S and Geek S1 Could Seriously Compete With Steam Deck and Ally, Anycubics Photon Mono 2 Budget 4k 3D Printer Promises Sharper Prints. If you have an Ethernet port on your laptop, all you need to do is plug an Ethernet cable into that port and connect it to your router on the other end. Install the Accessport on to your Car. Had to abort and thought I bricked the ECU but car drives fine. Simply connect your Accessport to your computers USB port, fire up the software, and get to updatin! The level of need can vary quite wildly from car to car and from one situation.to the next. So here As Switch 1 is root bridge so it is sending BPDUs. The car was previously tuned by a shop using their own software. I have a 2021 GLI and an AP3-VLK-002 and It is giving me the code, vehicle is not supported by this Accessport., It likely just needs a firmware update. Whether you're at home, work, or out and about, chances are you'll find a Wi-Fi network that you can connect to for internet access. You can also use adapters and docks to expand your port options, including Ethernet. Choose the Wi-Fi network you want, then selectConnect. Make sure the Ethernet cable you buy is long enough to stretch from your router or modem to your computer if you can't move your computer. Click Next to connect to the network. To know for sure, wed need to know what Accessport part number you have. If you don't need the Internet to be available to wireless items or users on your network, you don't need to use the routeryou can connect your computer directly to the modem instead. Click the icon that resembles a wireframe globe in the taskbar.
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