I paid $942 for four tickets that ended up selling on concert day for less than $75.00 per/ticket. Still no tickets. Good except I didnt know how to pick up my tickets from the email. Excellent Customer Service! How to receive my electronic ticket for tonight's football game. Both of my preferred choices, the box office and broadway.com were sold out, and tdf.com wasn't selling Funny Girl tickets, so I needed to find an alternate fast, before I missed out. Informal Initial Dispute Mechanism: If you or Site Owner and/or Service Provider intend to bring a claim against the other, that party must first send to the other, by certified mail, a completed Intent to Arbitrate Notice ("Intent Notice"). Should you fail to abide by those rules and policies, you shall be subject to all applicable penalties, including denial of admission to or removal from the event, restriction of future rights to access the venue, fines, and legal or other expenses associated therewith. This company does not typically respond to reviews. If Service Provider finds, in its sole discretion, a user: (a) is unwilling to cooperate with any investigation; (b) has engaged in any illegal, unlawful, or fraudulent conduct or otherwise violated these Terms or applicable law or has acted in concert with anyone so engaged; or (c) has provided information that Service Provider is unable to authenticate or verify, Service Provider may take any action it deems appropriate, including, but not limited to, canceling orders, issuing a warning, blocking your access to the Site, preventing you from finalizing pending transactions, or exercising any other remedy available to Us (including civil, criminal or injunctive redress). Did you find it helpful? 100% Buyer Guarantee. as of today i still haven't received my tickets. Disclaimers and Limitations on Liability: No Warranty: THE SITE, THE MATERIALS ON THE SITE, AND ANY TICKET OR SERVICE OBTAINED THROUGH THE SITE IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. It goes against our guidelines to offer incentives for reviews. I spent $372 & cant get any money back, They refuse to give refunds especially if the event is cancelled. Purchased tickets in September for January event & tickets were never secured. You and We EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM. So this site and the man who priced the tickets so outrageously have scammed me. Did anyone have issues w not receiving the link sent to phone number to access the tickets? Here are 8 tips for writing great reviews. Do not use PayPal if you ever use them company, use a card so you can dispute it because they won't deliver. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf. Home run experience. Learn more about selling your tickets on Ticketmaster, head over to our Help Center. I bought these tickets. My 70 husband took two hours on his cell phone to figure it out. Gave me seating options which I was able to review. For the avoidance of doubt, the waiver of the right to bring claims in or otherwise participate in a class, representative, or consolidated action or proceeding set forth in the Class Action Waiver provision below does not prevent You from seeking public injunctive relief in an individual capacity to the extent otherwise permitted by law. These services include, but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or Each ticket has a face value of 16.00 and my charge was 115.81 Do not fall for this operation the have a scheme going with a huge mark up Lots of bad review many finding the same situations. In the event the arbitrator determines the claim you asserted in the arbitration to be frivolous according to Federal Rule of Civil Procedure 11, or brought for an improper purpose, you agree to reimburse Site Owner and/or Service Provider for all fees associated with the arbitration paid by Site Owner and/or Service Provider that you otherwise would have been obligated to pay under the AAA rules. Upon receipt of valid proof that the tickets purchased through the Site failed to provide you entry, or if We otherwise determine in our sole discretion that the ticket was invalid, your sole remedy will be to receive compensation for the cost of the ticket including all fees and delivery charges. A demand form for initiating arbitration proceedings is available on the AAA website. A bit confusing as there was no detail prior to purchase about the venue's policy on coolers for the event, and there was no apparent way to buy a parking pass that was not inclusive of another ticket. WebThese resellers then list those tickets through online marketplaces like ours to sell them to fans looking to attend the events. These Terms, the use of the Site, and any sale of tickets hereunder will be governed by the laws of the state of Illinois, subject to conflict of law principles. YOU ACKNOWLEDGE AND AGREE THAT NEITHER SITE OWNER, SERVICE PROVIDER, NOR ANY OF THE INDEMNIFIED PARTIES IS LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD SITE OWNER, SERVICE PROVIDER, AND THE INDEMNIFIED PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO TICKET SELLERS, OPERATORS OF VENUES, AND EVENT ORGANIZERS/PROMOTERS, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES, SITES, AND LOCATIONS RESTS ENTIRELY WITH YOU. Failure to do so may disqualify you from receiving a refund for any ticket you claim was not delivered, unless failure to receive notice is waived by Us in our sole discretion. If you were to purchase from a scalper on the street, or from an ad online or in the newspaper, you would not be able to receive the same customer support, security, or money back guarantees that we offer to our customers. If the arbitrator, upon final disposition of the case, finds your dispute was not frivolous, Site Owner and/or Service Provider will reimburse any filing fees that you paid and were not otherwise reimbursed. Service was quick, although I wish the seat location was better for the price. By your tickets at Ticketmaster. Instead I am now having to spend my time back and forth with this company and listening to excuses on why my tickets have not arrived. Approximately 82,900 tickets were claimed between the season-ticket holder on-sale on Tuesday and the general public on-sale on Wednesday and Thursday. Absolutely terrible experience from this business. WE DISCLAIM, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, THE MATERIALS, AND ANY TICKETS OR SERVICE OBTAINED THROUGH THE SITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. WebTicketsOnSale has a rating of 4.36 stars from 4,105 reviews, indicating that most customers are generally satisfied with their purchases. The 100% Buyer Guarantee means that your transaction will be safe and secure, the tickets shall be delivered prior to the event, the tickets shall be identical, comparable, or better than the tickets you ordered, and the tickets shall be valid and authentic. They have absolutely no relationship to the festival, so any tickets they can provide will be scalped tickets. They offered no help or refunds. Listing from your account Ticketmaster app Ticketmaster.com 1. Although the box office was sold out, I was able to find tickets on the site, TicketsOnSale. You agree to indemnify, defend, and hold the Site Owner and Service Provider, and each of our respective parents, affiliates, investors, licensors, suppliers, advertisers, and sponsors, and their respective employees, consultants, agents, insurers, and other representatives ("Indemnified Parties") harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these Terms; (b) any allegation that any information you submit or transmit to the Site infringes or otherwise violates the copyright, trademark, trade secret, or other intellectual property or other rights of any third party; (c) any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order, or decree or any dispute concerning the tax status of us; (d) your acts or omissions in connection with your use of this Site; and (e) any claim brought by a third-party (a "Third Party Claim") against any of the Indemnified Parties in respect of which recovery may be sought under clauses (a) through (d) above. We shall not be deemed in default or otherwise liable under these Terms due to our inability to perform our obligations by reason of any act of God, fire, earthquake, substantial snowstorm or blizzard, flood, epidemic, pandemic, danger to public health or safety, disease, government-mandated shut-down, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by our default hereunder), any failure or delay of any transportation, power, or communications system, or any other similar cause not under our control. I did not see exactly where our seats are as my friend has a hard time walking down and up a lot of stairs. 888-684-3582. When asked to talk to a manager they said no all I can Do is sell the tickets.no one wants tickets to a concert at an unknown dateridiculous. The layout of the theater was helpful. Nightmare. Buy at your own risk and check other websites before buying through TicketsOnSale. How do ticket resale sites like this operate? I purchased tickets for wynona for february 5th. I've never purchased tickets through this sight before so I'm a little apprehensive. WebBuy and sell with confidence Customer service all the way to your seat Every order is 100% guaranteed. We also ensure all reviews are published without moderation. (2) Disputes or claims where the sole form of relief sought is injunctive relief (including public injunctive relief). These indemnification provisions shall survive any termination of this Agreement. This provision and cancellation policy, as well as all other terms relating to the COVID-19 pandemic contained in this Agreement, will also apply to any circumstances caused by any other communicable disease or illness that has or is capable of having a similar effect to the COVID-19 pandemic. How to Get Tickets to the U2 Sphere Shows in Vegas. Once you do finally reach them, I did via FB messenger they sent me an email stating the seller of the tickets said they sent them. However it's the day of the concert and still no tickets. Warning Related to COVID-19 and Other Diseases or Illnesses: COVID-19 is an extremely contagious disease that can lead to severe illness and death. I suggest anyone that got ripped off dispute charges and file a complaint to shut this website down. Please do not buy from this scammers, they will send you a fake link to ticket master, which does not exist. WebTicket resale essentially means that youre reselling a ticket of admission to an event. From among the persons who have been approved on both lists, and in accordance with the designated order of mutual preference, the AAA shall invite the acceptance of an arbitrator to serve. They marked up tickets 15x and dont offer refunds. When this occurs, We shall be considered to have fulfilled our obligations under these Terms. THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. Me too where are my tickets, did you upload a photo where did that go, or proof of purchase. WebThis event is popular, buy your tickets before the event sells out. Email, Instant Download, and Mobile E-ticket Delivery. WebFind and buy Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule & More tickets at the MIDFLORIDA Credit Union Amphitheatre at the FL State Fairgrounds in Tampa, FL for I coach people in the corporate world on their sales and interpersonal skills and I was so impressed with your staff! $160 x 2 end up paying$434.96! I didn't access the link to my tickets in the required time. Prices may be above The Intent Notice to Us should be sent to TicketsOnSale, Attn: Arbitration Department, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. You agree to cooperate fully in such investigation including, but not limited to, providing any and all information demanded by Service Provider. A "limited number" of tickets THESE POLICIES AND TERMS OF USE (TERMS OR AGREEMENT) CONTAIN AN ARBITRATION AND DISPUTE RESOLUTION PROVISION THAT REQUIRES YOU AND SITE OWNER AND/OR SERVICE PROVIDER (DEFINED BELOW) TO RESOLVE DISPUTES (WITH CERTAIN EXCEPTIONS) BY BINDING AND EXCLUSIVE ARBITRATION INSTEAD OF IN COURT OR BEFORE A JURY, UNLESS YOU CHOOSE TO TIMELY OPT OUT. How do I place an order with your company? i'm scared i wont be able to receive them. We reserve the right to cancel and refund your order at any time for any reason. Can I request a particular delivery type or ticket format? The arbitrator will decide the substance of all claims in accordance with the laws of the State of Illinois, subject to conflict of law principles. This Agreement, together with any other policies posted on the Site, including our Privacy Policy, contains the entire understanding of the parties with respect to the matters contained herein and supersedes and replaces in its entirety any and all prior communications and contemporaneous agreements and understandings between the parties, whether oral, written, electronic, or implied. If you have difficulty getting into an event using the ticket you purchased from Us, you are required to contact our Customer Service Department at 888-684-3582 immediately for assistance. Calling customer support was a 45 min hold wait and to be answered by a snooty lady not willing to help is absolutely unacceptable. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. So I decided to try Tickets on sale in the hope I could find something to replace the tickets never delivered. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. I paid 3x the price for much better seats. Rather, a completed sale is dependent on the seller's acceptance of the order and written notice of confirmation to you that the order is accepted. Find out how we combat fake reviews. The majority of a final batch of tickets for next month's Eurovision Song Contest in Liverpool have sold out, the BBC has confirmed. Nice easy peezy. State arbitration laws do not govern in any respect. The tickets are bought from a licensed seller and then sold by the owner of the tickets for (My tickets to the event were gifted but parking was not included so I was attempting to simply purchase a parking pass ahead of the event.). A large volume of tickets are listed on the Site, and We make every effort to prevent pricing errors. They are supposed to provide support if you experience difficulty with the transaction. Exclusive jurisdiction for an arbitration hearing required under the AAA Consumer Arbitration Rules, if any, shall be in Chicago, Illinois (unless the parties and arbitrator agree to a hearing by remote videoconference). After multiple attempts contacting them (and Ticketmaster) we were unable to secure the tickets. These Terms are designed to ensure your understanding of the use of this website ("Site") and your purchase of any ticket listed on this Site. No refunds or other compensation will be given without the original tickets, unless otherwise determined by Us, in our sole discretion. I assumed that what they told meant Im getting a refund. 100% Buyer Guarantee. For a senior on a low, fixed income, that's a lot of money. an order and when you can expect your tickets. Products used:Tickets to see Bill Maher in Salt Lake City, Utah on April 24,2021. As a buyer, you grant Service Provider permission to charge your credit or debit card for the purchase of tickets in the full amount of your order, including all fees and charges included at the time of checkout. 100% Buyer Guarantee. We hope you become one of our satisfied lifetime "Quick, easy and the price are exceptional. Help us improve this article with your feedback. Our Copyright Agent for notice of claims of copyright infringement can be reached at: TicketsOnSale, Attn: Legal Department: Copyright Complaints, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. We shall not be held responsible for any such change and will not be obligated to provide a refund or any other compensation in the event such a change occurs. Absolutely horrible customer service. If We find an error when processing your order, you will be notified of the error and provided with available options, including the option of cancelling your order. I finally received my tix at 10:30 pm the DAY BEFORE the concert. This site is not a primary ticket seller or box office. You are responsible for any and all legal fees incurred by you, Site Owner, or Service Provider associated with your disputed charges and chargebacks for purchases made, or tickets listed, on this Site. Arbitration Fees and Costs; Attorneys Fees and Expenses: Payment of all filing, administration, and arbitrator fees will be governed by the AAAs rules, unless otherwise stated in this agreement to arbitrate, except that if you demonstrate that any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, Site Owner and/or Service Provider will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to possible reimbursement as set forth below).
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