The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands. An eligible consumer may receive a discount on either a wireline or wireless service, but not both. Providers who choose to provide devices to their consumers must offer devices that are equipped with hotspot functionality, in accordance with the following transition period: Supplemental Nutrition Assistance Program (SNAP), Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), Head Start, Income at or below 135% of the Federal Poverty Guidelines, Veterans Pension and Survivors Benefit Programs, Low-Income Home Energy Assistance Program. You are likely eligible if your households income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch. You are about to leave the FCC website and visit a third-party, non-governmental website that is maintained and controlled by the Universal Service Administrative Company (USAC), which collects monies and administers the Universal Service Fund (USF), as well as the Appropriated Programs, under direction of the FCC. Unused balance will not carry over from month to month. FCC rules prohibit more than one Lifeline service per household. Service providers will be able to see which subscribers are currently undergoing recertification via the Recertification Subscriber Status Report in NLAD. Subscribers may receive a Lifeline discount on either a wireline or a wireless service, but they may not receive a discount on both services at the same time. Reach out to your internet company directly to enroll in the Affordable Connectivity Program (ACP). FCC rules prohibit more than one Lifeline service per household. USAC manages the National Verifier and its customer service department, the Lifeline Support Center. Received a Federal Pell Grant during the current award year; Meets the eligibility criteria for a participating provider's existing low-income internet program; Participates in one of these assistance programs: Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision schools. 2023 Universal Service Administrative Company. Information submitted to resolve application errors during business hours (9 a.m. 9 p.m. To begin the process, click the Sign In button located in the upper right portion of the screen. The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. For any questions regarding the Lifeline application process, call USAC's toll-free number for the Lifeline Support Center at 1 (800) 234-9473, or email LifelineSupport@usac.org. The ACP and Lifeline Support Centers mailing address has changed to P.O. Subscribers that fail the current recertification check, but passed their previous automated eligibility check, will be required to provide proof of eligibility and complete the Recertification Form. The table below provides information on automated data connections. Newark, NJ 07101-6805. For audio and other access, use the "Explore Accessibility Options" link. Lifeline National Verifier Application Form , Is Humanmicrobes.org Legit or Scam? Since you have not registered before, select the Create An Account option on the right-hand side of the page. If you are currently enrolled in the Lifeline program, you do not have to apply again for the ACP. This process is conducted to ensure that active Lifeline subscribers are still eligible for the Lifeline benefit. Visit our Consumer Complaint Center at consumercomplaints.fcc.gov to file a complaint or tell us your story. Official websites use .govA The Lifeline National Eligibility Verifier (National Verifier) is a centralized system that determines whether subscribers are eligible for Lifeline. Online Log in or create a new account and upload copies of your proof documentation. The guideline is based on your household size and state. 2023 Universal Service Administrative Company. The subscriber must present the same type of documentation covering 3 consecutive months within the previous 12 months, if the documentation does not cover a full year of income. USAC will mail a notification confirming the subscribers continued eligibility to receive the Lifeline benefit shortly after the successful recertification attempt. Subscribers will only be due for recertification after they have successfully completed . All rights reserved. You may also print the application for Iowa, New York, North Dakota, or Wisconsin below. NARUC: Regina Davis, rdavis@naruc.org The Lifeline National Eligibility Verifier ( National Verifier) is a centralized system that determines whether subscribers are eligible for Lifeline. To participate, please fill out and submit the form below: The FCC is authorized to collect this information pursuant to 47 U.S.C. If you become ineligible, you must contact your provider immediately to de-enroll from the program. Chairwoman Jessica Rosenworcel talks about how the ACP can help families get connected to internet service (video is ASL interpreted). To find out more about how to apply on your own through the National Verifier, visit lifelinesupport.org (click "How to Use It" under "National Verifier"). To apply for Lifeline, go to the Lifeline National Verifier online at CheckLifeline.org or call the Lifeline Support Center at 800.234.9473. Aasrvy.com provides its visitors with blank samples, as well as information on how to fill out these forms and to which institutions they should be submitted. Federal Communications Commission. Subscribers must recertify their eligibility every year and should respond to any requests from the National Verifier's or state Lifeline administrator to recertify eligibility. Subscribers will need their Application ID (provided on the recertification letter) to enter the IVR. Contact your preferred participating provider to select a plan and have the discount applied to your bill. If you are a person with a disability and need assistance with your Lifeline application, contact the Lifeline Support Center at lifelinesupport.org or call 800-234-9473. Any mail sent to the old mailing address will be forwarded for a period of time. Additionally, the privacy policies of any third-party website may differ from those of the FCC. A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below: Some providers may have an alternative application that they will ask you to complete. You can also ask your current company to apply your Lifeline benefit to a service you are already getting. Tribal Link Up support is only offered to carriers who are building out infrastructure on Tribal lands, so not all carriers may be discounting their activation fee. For broadband-only consumers in California, consumers will need to apply through the National Verifier application system and the National Verifier will check the consumer's eligibility. From DIY projects to healthy recipes, Jane enjoys sharing her ideas and experiences with her readers. Subscribers may receive a Lifeline discount on either a wireline or a wireless service, but may not receive a discount on both services at the same time. Subscribers find out immediately whether they pass/fail. Users are notified through the online portal when the information is reviewed. To check the status of your National Verifier application, you can follow these steps: Please note that the processing time for your application may vary depending on various factors. Lifeline Support Center PO Box 7081 London, KY 40742 Contact your phone or internet company You can: Already in a low-income program with a non-Lifeline provider? Consumers that submit information via mail to resolve application errors will receive a review decision via US Mail within seven to 10 business days. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). Application Approval: After you submit an application, we will share the results with you. 151, 152, 155, 303; 47 CFR 0.141. https://www.fcc.gov/general/universal-service, https://www.fcc.gov/emergency-connectivity-fund, Talk to your Lifeline provider about the services they may have available as part of the ACP, including options to apply the discounts to your existing Lifeline service, or. A consumer whose household currently is receiving more than one Lifeline service must select a single Lifeline provider and contact the other provider to de-enroll from their program. Two Steps to Enroll Apply Now Go to AffordableConnectivity.gov to submit an application or print out a mail-in application. Language links are at the top of the page across from the title. If you have any questions or concerns about your application, you can contact the Lifeline Support Center by phone at 1-800-234-9473 or by email at [emailprotected]. Reach out to your internet company directly to see if you can enroll in the program. You can also apply by mailing your application: Print an application in English or Spanish at https://www.lifelinesupport.org/wp-content/uploads/lifeline/documents/LI_Application_NVstates.pdf. Apply now to confirm you qualify for the Lifeline program. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), Enhancements to National Lifeline Accountability Database (NLAD) Transaction History, New P.O. Federal rules prohibit qualifying low-income consumers from receiving more than one Lifeline service at the same time. Lifeline is an FCCprogram that helps make communications services more affordable for low-income consumers. PO Box 9100 A month equals 30 days. Box 16805. Housing Choice Voucher (HCV) Program (Section 8 Vouchers), Project-Based Rental Assistance (PBRA)/Section 202/ Section 811, Affordable Housing Programs for American Indians, Alaska Natives or Native Hawaiians, Participates in one of these assistance programs and lives on, Bureau of Indian Affairs General Assistance, Food Distribution Program on Indian Reservations. Participating companies can help you apply through their companys application process. Provide documentation to prove your eligibility, such as proof of participation in a qualifying government assistance program or proof of income. "Household" is defined as any individual or group of individuals who live together at the same address as one economic unit. To apply for Lifeline, a consumer must generally use the National Verifier application system. 2. This option is only available if you DO NOT have to provide proof documentation. She believes that everyone has a unique story to tell, and hopes to inspire others to explore their creativity and pursue their passions. Please refer to the ACP Bulletins page and Lifeline Announcements page for more details. This discount consists of up to $9.25 (which is available to all eligible low-income subscribers across the United States) plus up to an additional $25 in enhanced support (which is available only to eligible low-income subscribers living on Tribal lands). Consumers should contact broadband providers that serve their area to learn more about current low cost offerings. It aims to ensure that eligible households can stay connected to essential services, such as healthcare, employment, and education resources. If you are a person with a disability and need assistance with your Lifeline application, contact the Lifeline Support Center or call 800-243-9473. Recertification is an annual requirement for Lifeline subscribers and is separate from reverification (one-time National Verifier process). The ACP helps to connect Tribal communities with an enhanced benefit for consumers living on Tribal lands. Lifeline also supports broadband Internet service and broadband-voice bundles. Colorado, Mississippi, New Mexico and Utah will be the first states to use the National Verifier. Through the Affordable Connectivity Program, eligible households receive a temporary monthly credit on broadband service. You can apply online, by mail, or by contacting your current internet company. This change led to savings of over $213 million in 2012.[10]. Here are the ways you can qualify for Lifeline: Based on your income Based on if you use SNAP, Medicaid, or other programs Based on Your Income You can get Lifeline if your income is 135% or less than the Federal Poverty Guidelines (see the table below). P.O. Box 9100 Wilkes-Barre, PA 18773. Are you already enrolled in Lifeline? You are about to leave the FCC website and visit a third-party, non-governmental website that is maintained and controlled by the Universal Service Administrative Company (USAC), which collects monies and administers the Universal Service Fund (USF), as well as the Appropriated Programs, under direction of the FCC. To help keep Americans connected during the coronavirus pandemic, the FCC has temporarily waived recertification and reverificationrequirements for subscribers residingon Tribal lands, and has extended those waivers until January 31, 2023. Only one Lifeline benefit is permitted per household. Member Login - Lifeline Assistance Program This site is privately owned and is not affiliated with any government agency. The Commission also set out minimum service standards for Lifeline-supported services to ensure maximum value for the universal service dollar, and established a National Eligibility Verifier to make independent subscriber eligibility determinations. The chart below provides a high-level overview of the recertification process: Subscribers that pass the data source check will not need to take any further action to retain their Lifeline benefit. On March 31, 2016, the Commission adopted a comprehensive reform and modernization of the Lifeline program. Consumers may need to provide documentation if their eligibility cannot be confirmed automatically by checking a program eligibility database (for example, SNAP, Medicaid, etc.). The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household. Lifeline provides up to a $9.25 monthly discount on service for eligible low-income subscribers and up to $34.25 per month for those on Tribal lands. A locked padlock If you, or any person in your household, are currently receiving more than one monthly Lifeline service, you must select one provider to provide your Lifeline service and you must contact the other provider to de-enroll from their program. Question 5: What happens after my application for Lifeline benefits is approved? The initial mailing to subscribers to initiate the recertification window will include: A letter notifying them of their recertification requirement (English & Spanish), A barcoded copy of FCC Form 5630 Annual Recertification Form (English & Spanish). Official websites use .govA Please provide as much detail as possible, including your name and contact information and the company you are using to receive Lifeline-supported phone service. In the top right corner, you can choose between English and Spanish language options. This means that recertification and reverification requirements for all Tribal subscribers will resume on May 1, 2023. If you need to talk to someone about your eligibility or application status, call the ACP Support Center at (877) 384-2575. Paloma Isabel Perez 2. ) or https:// means you've safely connected to Recertificationis an annual requirement for Lifeline subscribers and is separate fromreverification(one-time National Verifier process). Follow the prompts and provide the necessary information, such as your name, address, date of birth, and Social Security number or Tribal identification number, if applicable. Universal Service. They also say that although 74% of Lifeline subscribers have access to broadband on their smartphone or computer,[11] it is critical to also provide access to standalone broadband service in their homes due to data caps and the usability differences between smartphones and computers. You do not need to apply again. This information is automatically checked against databases. Answer: You may be eligible for Lifeline benefits if you have a low income or participate in a qualifying government assistance program, such as Medicaid, Supplemental Nutrition Assistance Program (SNAP), Federal Public Housing Assistance (FPHA), or Supplemental Security Income (SSI). The Lifeline Across America Working Groupinitiated a study and compiled a report in 2006 where it presented its observations and conclusions concerning best practices for outreach on the Lifeline program.
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