The fee amount is based on the type of pickup and how you request it: See FedEx Ground Call Tag inFees and Other Shipping Informationfor details. and our Offer ends 11:59 pm ET, 05/19/2022. Clear Aligners Replace retainers every 6 months. You can learn more about our clear aligner pricing by visiting our Pricing page. Our SmileGuides are GDC registered dental professionals. See FedEx Print Return Label and Return Pickup in, Additional service options available include Saturday, The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager. Average results when used as directed vs.SmileDirectClubPremium Teeth Whitening gel alone. fees (incl. Commercial pickup requested via electronic shipping solutions. If you decide that clear aligners arent for you, outside of the first 30 days, you can still return your unused aligners for a prorated refund (based on the percentage of aligners returned unopened and unused). If you have thepacking slip that was included in the original package sent to you with your product(s), you may return the merchandise to SmileDirectClub by parcel carrier/mail at the address below for a refund of the purchase price, less other if applicable (unless you are eligible to receive a refund of such charges), in the original form of payment: Please fill in any requested information on the packing slip and include the packing slip in the return box. Save up to $59: As of Oct. 7, get a SmileDirectClub impression kit(opens in a new tab) for $18 ($41 off the original price of $59) with code FALLSALE. This is completely normal. 2023, SmileDirectClub All Rights Reserved. 10-hour aligners are safe and very discreet to wear because customers only wear them at night and when they sleep. *Half the cost of braces claim based on Single Pay vs. avg. Results may vary. Remote clear aligner therapy isn't right for everyone. We have updated our list of supported web browsers. Source. How to select the right electric toothbrush subscription for you, Best electric toothbrushes and one you should totally avoid, 7 of the best places to buy glasses and frames online. I missed a check-in (or forgot to register my aligners or order retainers), and Im not sure my Lifetime Smile Guarantee is still in effect. We recommend using one of the following browsers for an optimal website experience. 2. This product does not protect users or others against bacteria, viruses, germs, or other disease organisms. Available for FedEx Grounddelivery throughout all 50 states, and to, from and within Canada (FedEx Ground PRP returns from Canada must include complete customs documentation). Can I reopen it? For address and further information, call 0800 031 8113. All Rights Reserved. Yes! See FAQs for details. Dangerous goods, hazardous materials and dry ice cannot be shipped. When compared to a professional in-office dentist visit. This discontinuation excludes damaged call tags and recipient shipments refusals; both are still permitted to be scheduled by calling FedEx Customer Service. To get restarted, submit a new Smile Assessment by selecting Am I A Candidate? We recommend using one of the following browsers to access this site. Maximum results when used as directed vs. SmileDirectClub Premium Teeth Whitening gel alone. Life happens, and sometimes you run late. Say hello to Sensitivity-Free whitening and FREE shipping. How can I keep track of when to change my aligners? Promo code is valid for whitening, oral care, and aligner accessory items in the SmileDirectClub Store. SmileDirectClub is committed to supporting your Smile Journey for life. If an online store has provided a printable shipping label, simply print that label and attach it to your package. Or, if you begin treatment but are unhappy within the first 30 days, we'll refund your cost 100%. 750% less than our competitors claim based on Single Pay vs. avg. Once FedEx Ground Call Tag is selected, fill out the required information on the page to complete your FedEx Ground Call Tag request. What if I don't live or work near a SmileShop or cant or dont want to go to a SmileShop? How do I know if Im eligible for the Lifetime Smile Guarantee? If a shipment is lost by the carrier in transit, SmileDirectClub cannot process your return without shipping verification. Comparison does not include added costs, such as retainers, and is limited to mild-to-moderate teeth correction, as braces and Invisalign may treat additional issues. You can even move the image and check out each angle of your new smile! Follow these steps to return your aligners: To ensure a full refund, make sure to return your unused aligners, in their original bags, within 30days of receiving them. Available for FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2DayA.M. and FedEx 2Daydelivery throughout the U.S. Saturday delivery is also available. Available for FedEx International First, FedEx International Priority, FedEx International Economy, FedEx International PriorityFreight, FedEx International EconomyFreight, FedEx International Groundand various intra-country services where available. For a list of shops, visit our Locations page. Getting started with SmileDirectClub aligners is completely risk-free. Respond to each regular Smile Check-in from your dentist by sending an email with the requested photos. Like any clear aligner treatment plan, patients should follow their registered dentist or orthodontists prescription of 10 consecutive hours of wear per night. Concealed damage is not covered. All Rights Reserved. Send returns to SmileDirectClub - Returns 981 Industrial Park Road Suite D Columbia, TN 38401 As of Oct. 7, SmileDirectClub's impression kits are $41 off(opens in a new tab), dropping the price down to $18. The return package is included in the return shippers regular scheduled pickup (residential or commercial). Use FedEx Ship Managerto create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence. You can also return merchandise purchased at shop.smiledirectclub.com via our self-serve portal in your. For information on other FedEx Ship Managersolutions, contact your FedEx account executive. SDC is authorised and regulated by the Financial Conduct Authority (FCA) and entered on the Financial Services Register, reference number 922647. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. 28-10 months with 10 hours of continuous nighttime wear claim is based on the number of 10-hour Nighttime Aligners customer orders (approx. Impression kit We include Chewies with your aligners to help you get a tighter fit. What are SmileDirectClub clear aligners made of? Is there anything I can do to become eligible again? When customers ring FedEx if they dont have an account, number advise them to press 0. Or, show the barcode on their mobile device at a FedEx Office or FedEx Ship Center counter, where a FedEx team member will scan and print the label for them. If you received a faulty / defective product and for the same item, please call our Customer Care team at (800) 957-3409 to request a replacement. Any deviation from the prescribed treatment plan is not advised. Through a secure provider portal, your dentist can view images and dental impressions, and prescribe your treatment. Place your Next Day Shipping order by 12 noon CT, and it will be delivered the next business day via UPS Next Day Air. This way, even if a shipment is lost in transit, we can process your refund. Its normal for the gel to foam on your teeth, and its harmless if you happen to swallow some. Include them in a regular scheduled pickup. bright on is our premium whitening, prescribed by one of our dentists for customers 12or older. The customer receives an email with a link and barcode they can use to access the label. Average results after 1 week when used as directed withProActivate. Additional service options include Saturday, The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager at fedex.com (including for Shipping Administration users), FedEx Ship Manager. Wear your aligners as prescribed all day and night (or 10 consecutive hours for Nighttime Aligners). At SmileDirectClub, were all about making people smile. Through a local U.S. Post Office location, blue collection boxes, mailboxes and mail carriers. Your regular virtual Smile Check-ins are designed to track your progress. 1SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. Wearing Nighttime Clear Aligners while you sleep is more convenient to many people's lifestyle. Enter your state below to see your state's APR, which is already included in the monthly payment of $89. Contact our Customer Care team at 1-800-765-8951 to initiate the return process. Only customers who have purchased clear aligner therapy will receive a continuation of their bright on teeth whitening treatment in their aligner kits. If one of our registered dentists or orthodontists determines that you are not eligible to undergo SmileDirectClub clear aligner treatment, well gladly refund the cost of your impression kit. Your customer can then apply this label to the package as needed and drop it off at the nearest FedEx drop-off location, schedule a pickup or include it with a regular scheduled pickup. We build an individualized smile plan to straighten your teeth, month by month, moving each tooth like a puzzle. We can pick up from both commercial and residential locations. One of the strips will have been used by the retailer. For patients under the age of 16, we need a parent or guardian's consent on the Medical / Dental History Form provided during the evaluation step to proceed with the SmileDirectClub clear aligner treatment. The only number needed is the FedEx Tracking # printed on the return label. Within about 72 hours of receiving your impressions or image, we'll send you a preview of your treatment plan showing how your teeth will transform. We recommend using a 1-week supply of bright on once every 90 days. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. Where can I buy an impression kit or a new smile kit? Our minimum age requirement for clear aligner treatment is 12 years old, and patients must have all permanent teeth present, except for teeth 1, 16, 17 and 32. Awesome products and offers, sent to your inbox daily. Once your new smile is ready, you have two convenient payment options. What happens if I am late for my appointment? Compared to a standard round filament brush. We make it even easier by shipping your aligners directly to you. 650% less than braces claim based on Single Pay vs. avg. We also offer an easy-to-use, at homeimpression kit that includes an online photo assessment and dental impressions. If our doctors determine that our clear aligners aren't the right fit for you, we'll be happy to refund your impression kit. 2SmileDirectClub treatment is backed by our Lifetime Smile Guarantee. Credit is subject to status and available to UK residents aged 18 and over. You'll wear your retainers 24 hours a day (except for eating and drinking) for the first two weeks. respond to each virtual check-in by sending an email with the requested photos. The registered dentist or orthodontist assigned to you will review your smile and determine if SmileDirectClub aligners are the best fit for you. Returning a package with FedEx is easy. Everyone deserves a smile they love. We reserve the right to limit or refuse certain returns if we determine product tampering, fraud or policy abuse has occurred. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS. We make one pickup attempt as part of this service. And dont forget to purchase your retainers to keep your straight smile in place. Do you have before and after photos of patients who have used the SmileDirectClub clear aligners? Miller Kern is the Deputy Reviews Editor at Mashable, where she's been covering products and shopping since 2019. Under our 25-month payment plan, you pay an initial deposit of 73.73, then 73.66a month for 25months for a total payment of 1915.23(1739financed at 9.9% APR following a soft credit check**). Is SmileDirectClub the only company to offer Nighttime Clear Aligner treatment? Shopping online is convenient, but sometimes the online return process can be confusing. This also eliminates the need for buttons or attachments, which are generally considered unsightly or uncomfortable. Because we custom-make your aligners to fit your mouth, our goal is to make your aligners the appropriate size to realign your smile while being as unobtrusive as possible. By submitting you are opting in to receive marketing communications fromSmileDirectClub. Get started on your teeth-straightening journey with a SmileDirectClub impression kit on sale for $18(opens in a new tab). The best part is you only have to go once, and its just 30 minutes. Still unsure? Remove the detachable Android and iPhone cables from the LED light to avoid damaging them. Call 0800 031 8396 and we'll be happy to help you process your payment for the remaining balance. Simply provide the date of the purchase and your order number, and we can generate a new code for you. A shipping label and customer receipt will be printed on-site. Every SmileDirectClub order begins with a free Smile Assessment and a remoteimpression kit or SmileShop appointment to determine whether you're suitable for the aligners. If the pain doesn't go away, contact our customer care team at 0800 031 8113. I wasnt eligible for treatment when I purchased my impression kit or SmileShop visit. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. SmileGuides come from a variety of backgrounds and are trained to efficiently and accurately capture a 3D image of your smile. **"60% less" claim is based on Single Pay vs. average total fees for treatment of mild-to-moderate malocclusion.
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